Summary/Objective
Our vision is that Pearl is the pioneering Plazamaker of North America through creating places and experiences to cultivate human connectedness. Every person who joins our organization is invited to join us in pursuing this vision and making Pearl the place to be.
As Pearl continues to grow and expand our offerings, Pearl is expecting growth in people living, working, and enjoying all that is available in the neighborhood. Our team will add services to our portfolio in pursuit of the continued innovation and the service level that is associated with Pearl. While recognizing this growth, we will continue to focus on sustainability by providing solutions that can transform San Antonio and mixed use developments.
The Facilities Technician I plays a mission-critical role in ensuring the safety, reliability, and long-term scalability of operations across the Pearl District. This role safeguards the physical environment by independently assessing, maintaining, and repairing essential building and mechanical systems, in adherence to processes, SOsP and light supervision and making timely decisions that directly protect people, assets, and business continuity. The Technician I where accurate diagnosis and decisive action are essential to prevent downtime and ensure safe performance.
As a key steward of property conditions and infrastructure, this position supports the district’s growth by ensuring that facilities remain fully functional, safe, and ready to scale with future operational needs.
Essential Functions
Safety
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Promote a safety-first culture by modeling safe behaviors and reinforcing expectations with others; Develop safety inspection scorecard, conduct random property inspections and share results with Facilities Supervisor.
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Maintain safety as the top priority in all tasks, decisions, and work environments.
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Identify, report, and eliminate hazards in real time to prevent accidents or equipment damage.
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Conduct regular inspections to ensure safe conditions for employees, visitors, and vendors.
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Make independent decisions to stop or adjust work when unsafe conditions are present.
System(s) Operations
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Adhere to Preventative Maintenance Schedule.
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Assess, diagnose, and repair building and mechanical systems—including HVAC, electrical, and plumbing—with the (Competent) skill level.
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Determine root causes of system failures and take action or escalate to resolve issues promptly.
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Operate, maintain, and troubleshoot large equipment and critical systems in adherence to processes, SOPs and leader direction.
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Perform preventive and corrective maintenance in alignment with Maintenance SOPs.
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Monitor system performance and identify trends that indicate potential failure or inefficiency.
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Maintain accurate operational records, logs, and documentation related to system performance and repairs.
Property Management and Vendor Partnerships
In partnership with Facilities Technician II:
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Verify quality of vendor work, ensuring compliance with safety standards and operational requirements.
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Maintain documentation of vendor activity, inspections, and service outcomes.
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Collaborate with property management to prioritize maintenance needs and meet operational goals.
Competencies
Must have a working technical knowledge of one or more of the following systems:
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Electrical
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HVAC
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Mechanical
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Plumbing
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Welding
1
Novice
Needs Guidance, learning basics
2
Developing
Performs tasks with occasional help
3
Competent
Independently handles most tasks
X
4
Advanced
Strong technical leadership & expertise; Supervision minimal; decision making
5
Expert
Master-level; trains and leads others
Physical Demands
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Moderate Noise
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May work in abnormal weather conditions depending on service/priority
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Work in a Confined Area
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Reaching (Overhead/At or Below Shoulder Level)
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Bending/Twisting
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Fine/Gross Manipulation
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Kneeling/Crawling
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Prolonged Standing/Sitting
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Near/Far Visual Acuity and Peripheral Vision
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Stooping/Crouching
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Foot/Leg Controls
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Pushing/Pulling
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Lifting/Carrying 50lbs or more
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Climbing (Stairs, Ladders & Scaffolding)
Required Education and Experience
4-7 years of facilities maintenance experience, or equivalent military/technical trades experience, with demonstrated competency in at least three core system (e.g., electrical, HVAC, mechanical, welding, or plumbing). Candidates must have proven ability to work independently, operate large commercial equipment unsupervised, and make informed technical decisions that balance safety, urgency, and long-term asset health.
KPIs- (Key Performance Indicators)
Maintenance SOPs for System(s) Operations
Develop safety scorecard within 90 days of start date
Downtime as measured by under 95%
Preventative Maintenance Schedule (90% on time)
