Job Overview
Quality Inn & Suites is looking for a reliable and professional Front Desk Agent to join our team for the morning shift, 6:00 AM–2:00 PM. This position is responsible for providing friendly and professional service to our guests while helping ensure the front desk and daily hotel operations run smoothly.
We are looking for someone who is dependable, professional, friendly, and willing to learn. We are also willing to train.
Responsibilities
- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Answer phone calls and assist guests with questions or requests
- Make and manage reservations as needed
- Handle payments and basic front desk transactions
- Provide information about the hotel and surrounding area
- Communicate with housekeeping and other hotel staff regarding guest needs
- Keep the front desk area clean, organized, and welcoming
- Follow hotel policies and procedures
- Provide excellent customer service to all guests
- Complete other front desk duties as needed
Requirements
- Must be reliable and dependable
- Professional and friendly attitude
- Good communication and customer service skills
- Willingness to learn and work as part of a team
- Ability to arrive on time and work the scheduled 6:00 AM–2:00 PM shift
- Must be available to work weekends and holidays as needed
- Full-time and/or part-time availability may be considered.
Pay: $13.00 - $14.00 per hour
Work Location: In person
