Job Title: Order Puller/Packer
Reports to: Branch Manager
Location: St. Louis, MO
Company: Baisch & Skinner, Inc.
Full/Part Time: Full Time
Regular/Temporary: Regular
Company Description: Baisch & Skinner is a wholesale floral distributor based in St. Louis, MO with six branch store locations throughout the Midwest. Importers of fresh cut flowers, permanent botanicals, decoratives, glassware, and floral supplies, Baisch & Skinner is a business-to-business distributor that serves the floral, design, and hospitality industries.
Job Summary: The Order Puller-Packer is responsible for accurately selecting, preparing and staging floral products to fulfill customer orders. This role ensures that all orders are completed with attention to quality, freshness, and accuracy, supporting timely delivery and customer satisfaction. The ideal candidate is detail-oriented, dependable, and able to work efficiently in a refrigerated warehouse setting.
Responsibilities:
· Accurately pull and assemble customer orders based on pick tickets or electronic order systems.
· Inspect floral products for quality, freshness, and damage prior to order fulfillment.
· Properly handle and transport flowers and supplies to prevent damage.
· Verify customer orders against invoices to ensure accurate quantities and products are included.
· Serve as the final quality control check by inspecting flowers and floral products for freshness, quality, and damage.
· Ensure shipping labels, customer information, and delivery details match the corresponding invoice and order.
· Properly pack floral products to maintain quality and prevent damage during transportation.
· Organize and stage completed orders for delivery routes or customer pickup.
· Maintain cleanliness and organization of work areas, coolers, and storage spaces.
· Communicate discrepancies, shortages, or quality concerns to supervisors.
· Adhere to company safety standards and operational procedures.
· Read orders to ascertain product types/numbers, sizes, colors, and quantities of merchandise.
· Contributes to team effort by accomplishing related results and other duties as assigned.
Qualifications:
· High School diploma or equivalent
· Previous warehouse, order fulfillment, or floral handling experience a plus.
· Ability to read and interpret order tickets and basic instructions.
· Strong attention to detail and accuracy
· Ability to work independently and as part of a team.
· Reliable attendance and punctuality.
· Willingness to work a flexible schedule to accommodate heavy work volume.
Physical Requirements and Work Environment:
· Ability to lift, push, and pull between 30 and 50 lbs. frequently throughout the day.
· Ability to stand for extended periods of time.
· A significant portion of the shift is spent in industrial coolers maintained between 34°F and 42°F to preserve flower longevity.
· The environment is frequently wet due to the cleaning of buckets, the use of hydration solutions and the handling of dripping stems
· Work is in open warehouse spaces with concrete floors, which can be noisy due to cooling fans, compressors, and moving equipment like pallet jacks.
· The workload is highly seasonal, with high-pressure “crunch” periods during major holidays like Valentine’s Day and Mother’s Day, requiring extended hours and weekend work.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person