Job Summary
We are a compassionate, growing home care agency seeking a highly organized and dependable Scheduler to coordinate caregiver schedules and ensure our clients receive exceptional care. If you thrive in a fast-paced environment, enjoy problem-solving, and have outstanding communication skills, we'd love to hear from you!
Responsibilities
- Schedule and coordinate caregiver assignments based on client needs, caregiver availability, and skill set.
- Respond promptly to call-offs and staffing emergencies by arranging coverage.
- Maintain accurate employee and client schedules using scheduling software.
- Communicate professionally with clients, caregivers, and office staff.
- Monitor schedules to ensure compliance with company policies and state regulations.
- Assist with onboarding schedules for new caregivers.
- Document schedule changes and maintain accurate records.
- Provide excellent customer service while building positive relationships with clients and staff.
Qualifications
- High school diploma or equivalent required.
- Previous scheduling, staffing, or customer service experience preferred.
- Home care, healthcare, or medical office experience is a plus.
- Excellent organizational and multitasking skills.
- Strong verbal and written communication skills.
- Proficient with computers and scheduling software.
- Ability to remain calm and make quick decisions in a fast-paced environment.
- Reliable, dependable, and able to work independently.
This role offers an opportunity to make a meaningful difference in people's lives by ensuring they receive reliable, compassionate home care. We value energetic individuals who thrive on organization, communication, and delivering exceptional service. Join us in creating a positive impact every day!
Pay: From $22.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
