About the Opportunity
Rockaway Home Care is looking for an organized, professional, and compassionate PCA Coordinator to join our home care team. This role is ideal for someone who enjoys working with caregivers, supporting clients, and helping ensure smooth day-to-day coordination of care.
At Rockaway Home Care, we understand the importance of providing reliable, compassionate care to patients in their homes and communities. The PCA Coordinator plays a key role in supporting both caregivers and clients by helping match the right aide to the right case, maintaining communication, and ensuring care is properly coordinated.
Key Responsibilities:
Coordinate PCA/HHA schedules and client assignments
Communicate with caregivers, clients, families, and office staff
Help fill open shifts and address schedule changes
Support caregivers with questions, updates, and assignment details
Ensure clients receive reliable and consistent care
Track caregiver availability, attendance, and call-outs
Assist with onboarding and placement of new caregivers
Maintain accurate records and update scheduling systems as needed
Work closely with nursing, intake, HR, and administrative teams
Help resolve day-to-day scheduling and care coordination issues professionally
Provide a supportive and respectful experience for caregivers and clients
Requirements:
Prior home care coordination, scheduling, or administrative experience preferred
Strong communication and customer service skills
Ability to multitask and work in a fast-paced environment
Comfortable speaking with caregivers, clients, and families
Organized, detail-oriented, and reliable
Basic computer skills and ability to learn scheduling systems
Professional, patient, and solution-focused
Must meet all company hiring and onboarding requirements
Preferred Qualifications:
Experience working with PCA/HHA caregivers
Knowledge of home care, Medicaid, MLTC, or community-based care
Bilingual skills are a plus
Prior experience in staffing, scheduling, HR, or healthcare administration
Strong problem-solving and follow-up skills
Benefits of Working With Us:
Why Rockaway Home Care?
Rockaway Home Care is a nonprofit 501(c)(3) home care agency dedicated to providing high-quality, compassionate care to patients in their homes and communities. Our coordinators help make that care possible by supporting caregivers, clients, and families every step of the way.
If you are organized, caring, and looking to grow in the home care field, we would love to hear from you.
Apply today to join Rockaway Home Care as a PCA Coordinator.
#Sponsor123
