Job Title: Concert Venue Server
Reports to: Food & Beverage Supervisor/Managers
Department: Revenue
Starting Pay Rate: $11/hr
Job Summary: It is the duty of all Food Service Team Members to assist in achieving the standards of Magic Springs’ food and beverage program in a range of stands.
Specific Duties and Responsibilities:
Mainly serving VIP Concert seating area- Saturday night
- Responsible for accepting card payment for each guest served.
- Prepare guest beverages.
- Pick up online food orders and deliver to guest.
- Be able to retain knowledge of the offered menu and pricing.
- Maintain proper grooming. (hair restrained, hand washing, etc.).
- Properly operate cash registers and/or aprons in accordance with cash handling policy.
- May be required to perform work in other areas of the park as needed.
- Maintaining a guest ready environment which includes having sufficient product and a clean environment.
- Keeping food preparation areas clean and organized.
- Ensuring that guest satisfaction is at all times the focus of each position.
- Maintain proper attendance and promptness.
Qualifications:
- Must be at least 21-years-old to serve alcohol.
- Must have excellent customer service skills.
- Minimum 2 years’ experience serving preferred.
- Be aware, attentive and work well with others.
- Ability to accept guidance and constructive criticism.
- Must possess oral and written English skills and must be able to communicate with Guest and other Team Members effectively.
- Must be able to work in a variety of weather conditions.
- Available to work overtime if needed.
- Available to work flexible hours including weekends and holidays.
- Attention to detail.
Physical Demands: The physical demands described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to walk or stand for up to six-eight hours a shift.
- Requires occasional kneeling and bending.
- Requires occasional reaching above shoulder, pushing and pulling.
- Requires occasional lifts and carries up to 30 pounds.
- Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech.
