Summary of job purpose:
Responsible for performing a variety of duties involved in establishing and enforcing child support obligations and locating absent parents.
Intake worker duties:
· Process incoming applications
· Send out appointment letters
· Meet with clients in the office (sign waivers, petitions, etc.)
· Scan documents for our electronic case file system
· Prepare petitions/motions
· Prepare necessary documents to get an NCP served
· Prepare Default/Summary Judgments
· Take phone calls/emails
Child Support Caseworker duties:
· Communicates in person, by telephone or email with customers, out-of-state agencies, and attorneys to obtain and provide information.
· Processes legal documents such as summons, bench warrants, wage assignments, default judgments, complaints, motions, and orders and prepares materials for court.
· Reviews financial assets to determine ability to pay child support.
· Establishes child support amount and arrears payments.
· Examines cases for modifications on existing child support obligations when needed.
· Monitors compliance with court orders.
· Creates reports, correspondence, and other written materials.
· Files documents and case files.
· Audit cases when required.
· Uses multiple databases at once to research, provide information, manage, and update electronic case files.
· Provide coverage for front office as needed .
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
