Job Overview
We are seeking an energetic and detail-oriented Carry Out Specialist to join our dynamic restaurant team. In this role, you will be the friendly face and efficient coordinator behind our carry-out operations, ensuring that every guest’s takeout experience is seamless, accurate, and enjoyable. Your enthusiasm for hospitality combined with excellent organizational skills will help deliver outstanding guest service and uphold our commitment to food safety and quality. If you thrive in a fast-paced environment and love providing exceptional guest relations, this is the perfect opportunity to showcase your skills and grow within a vibrant team.
Responsibilities
- Coordinate carry-out orders with precision and efficiency
- Greet guests warmly via phone and in person, providing clear communication about order details and wait times
- Use restaurant table management systems such as Micros POS to process orders accurately and efficiently
- Handle phone communication with professionalism, demonstrating excellent phone etiquette at all times
- Ensure all carry-out orders meet food safety standards, including proper packaging and timely delivery to guests
- Maintain organized workflow by prioritizing orders, managing multiple tasks simultaneously, and keeping work areas clean and orderly
- Collaborate with kitchen staff to confirm order accuracy and special requests, ensuring guest satisfaction from start to finish
Qualifications
- Previous experience in restaurant reservation management or host/hostess roles preferred
- Food service experience with a strong understanding of guest services and hospitality principles
- Familiarity with restaurant POS systems is highly desirable
- Excellent communication skills, both verbal and written, with a focus on clear, friendly interactions
- Strong organizational skills to manage multiple carry-out orders efficiently during busy periods
- Basic math skills for handling transactions accurately and managing order totals
- Knowledge of food safety standards and proper handling procedures in a food service environment
- Experience with phone communication, demonstrating professionalism and courteousness at all times
Join us as a Carry Out Specialist where your energy, attention to detail, and passion for hospitality will make a real difference in our guests’ dining experience!
Pay: $12.00 - $15.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Work Location: In person