First Alarm is one of the largest privately owned security firms in California. Protecting thousands of homes and businesses, First Alarm is dedicated to making people and places safe!
Through growth, experience, and acquisition, First Alarm has become a name widely recognized for safety and dependability. Our corporate headquarters, located in Aptos, California, is one of the most modern security centers in the industry. We also operate satellite facilities in Richmond, Monterey, Walnut Creek, Rohnert Park, and San Jose.
Fire Alarm Service Technician - full time
SUMMARY: Responsible for performing all alarm service work as assigned according to the prescribed guidelines. Assist with inspections, as necessary.
Essential Duties and Responsibilities
To perform this job successfully, the Service Technician may be expected to perform some or all of the duties listed below:
-Conduct service calls according to the prescribed processes
-Interact with customers
-Report and perform tracking as designated by management processes
-Prepare accurate and timely service-call tickets for submission to Service/Operations management
-Maintain company vehicle and organize truck- stock parts and tools
-Candidate should have 5+ years of industry experience
Knowledge
Candidate must have knowledge and understanding of the electrical requirements, alarm initiating devices, control functions, alarm indicating appliances and the power requirements of a fire alarm system. Required knowledge also includes an understanding of the operation and use of manual fire alarm boxes, automatic fire detectors, audible and visual signaling appliances, enunciators and other basic components of a fire alarm system.
Skills
-Excellent communication and listening skills
-Excellent customer service and interpersonal skills
-Must be detail oriented and have good decision making skills
-High degree of professionalism in working with employees and customers
Abilities
-Ability to manage a varied and heavy workload and set priorities
-Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to handle, push, pull or feel and talk and hear. Candidate must be able to stand, twist, walk, grasp and reach for extended periods of time. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Candidate must be able to work on a ladder.
Work Environment
While performing the duties of this job, the employee is frequently exposed to high, precarious places. The employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions.
Certificates, Licenses, Registrations
-Valid Driver’s License
-High School Diploma or General Education Degree (GED)
-Candidate must be able to pass a stringent background check including drug testing.
-Candidate must have a minimum of two years industry experience.
Job Type: Full-time
Pay: $25.00 - $50.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Ability to Commute:
- Monterey, CA 93940 (Preferred)
Ability to Relocate:
- Monterey, CA 93940: Relocate before starting work (Required)
Work Location: In person
