Company Overview
Ambitions Behavioral Health is a dedicated provider of applied behavior analysis services, focusing on enhancing the lives of children with autism. Our team-oriented, technology-driven approach emphasizes efficiency and evidence-based strategies to maximize client progress and caregiver support.
Job Overview
We are seeking a proactive and detail-oriented Scheduling/Admin Assistant to support our administrative operations. The successful candidate will manage appointment scheduling, communicates with parents, funders and assists with audits and client intake information, handle and provide essential clerical support to ensure smooth office functioning. This position offers an opportunity to contribute to a compassionate organization committed to making a difference in the lives of children and families.
Responsibilities
- Schedule client sessions based on staff availability, client needs, and authorized service hours.
- Work closely with recruiters, supervisors, and clinical staff to ensure clients are scheduled for their full authorized hours.
- Coordinate primarily in-home client schedules throughout various regions of California, as well as services provided at our McKinney clinic.
- Audit provider schedules to ensure sessions are rendered as scheduled and documentation is completed accurately and timely.
- Monitor session notes and scheduling records to ensure consistency and compliance.
- Assist with funding source requirements, authorizations, and related administrative processes.
- Serve as a point of contact for families and staff regarding scheduling updates and changes.
- Maintain accurate scheduling records and data within company systems.
- Work from our McKinney clinic and assist with day-to-day office operations as needed.
- Perform other administrative duties assigned by management.
Qualifications & Requirements
- High school diploma or GED required; associate's or bachelor's degree preferred.
- Minimum of 1 year of administrative, scheduling, healthcare coordination, or customer service experience preferred.
- Experience in ABA, behavioral health, healthcare, or a related field preferred but not required.
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
- Excellent verbal and written communication skills.
- Comfortable using computers, scheduling software, email, Google Workspace, and other basic office applications.
- Ability to maintain accurate records and pay close attention to detail.
- Ability to maintain confidentiality and handle sensitive client information in compliance with HIPAA requirements.
- Professional, dependable, and able to work effectively with clients, families, and team members.
- Ability to successfully pass a background check and any other employment screening requirements.
- Bilingual abilities are a plus to effectively communicate with diverse clients and team members.
Join our team as a Scheduling/Admin Assistant to help us deliver exceptional service while supporting our mission through efficient administrative practices!
Ambitions Behavioral Health is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and respectful workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have prior ABA Experience
Education:
- High school or equivalent (Preferred)
Language:
Work Location: In person
