We are seeking an experienced, organized, and customer-focused Community Association Portfolio Manager to oversee the day-to-day management of a portfolio of homeowners associations (HOAs), condominium associations, and community associations. This position serves as the primary liaison between association boards, homeowners, vendors, and the management company, ensuring that each community is professionally managed in accordance with governing documents, applicable laws, and board directives.
The ideal candidate is an excellent communicator, skilled problem solver, and proactive leader who thrives in a fast-paced environment while managing multiple communities.
Key Responsibilities
- Manage a portfolio of community associations, providing exceptional service to Board of Directors and homeowners.
- Serve as the primary point of contact for assigned association boards.
- Prepare for and attend board meetings, annual meetings, and special meetings, including some evening meetings as required.
- Prepare meeting agendas, management reports, minutes (or oversee their preparation), and follow-up action items.
- Develop and maintain strong working relationships with board members, homeowners, and business partners.
- Coordinate maintenance projects and oversee vendor performance.
- Solicit bids, negotiate contracts, and monitor contract compliance.
- Conduct regular property inspections and identify maintenance or covenant enforcement needs.
- Assist boards with budget planning, reserve projects, and long-term capital improvements.
- Review monthly financial statements, monitor association budgets, and work closely with accounting staff on collections, payables, and financial reporting.
- Ensure compliance with governing documents, state statutes, and company policies.
- Respond promptly to homeowner inquiries and resolve issues professionally.
- Maintain accurate records and documentation for each assigned community.
- Collaborate with internal departments to provide seamless service to clients.
QualificationsRequired
- Community association management experience or related property management experience.
- Strong knowledge of HOA and condominium operations.
- Excellent verbal and written communication skills.
- Outstanding organizational and time management abilities.
- Ability to prioritize multiple responsibilities across several communities.
- Experience managing vendor relationships and service contracts.
- Proficiency with Microsoft Office (Outlook, Word, Excel).
- Valid driver's license and reliable transportation.
Preferred
- Professional designation such as CMCA®, AMS®, or PCAM®.
- Experience with community association management software
- Knowledge of applicable state community association laws.
Skills & Competencies
- Relationship building
- Customer service excellence
- Conflict resolution
- Financial management
- Project coordination
- Negotiation
- Problem solving
- Attention to detail
- Professional judgment
- Leadership and accountability
What We Offer
- Competitive salary
- Bonus opportunities
- Mileage Reimbursement (no mileage tracking required)
- Medical, dental, and vision insurance (after 60 days of employment)
- Company cell phone and laptop
- Paid time off and holidays
- Professional development and certification support
- Collaborative and supportive work environment
- Opportunities for career growth
Schedule
- Full-time (Flex/Remote Workdays available after 90 days of service)
- Monday–Friday (9:00-5:00 M-T, 9:00-1:00 F)
- Occasional evening meetings required
- Local travel to assigned communities
Join Our Team
If you enjoy building strong client relationships, solving complex challenges, and helping communities thrive, we'd love to hear from you. Join our team and make a meaningful impact by providing exceptional management services to the communities we serve.
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
