Job Overview
We are seeking a dedicated and detail-oriented Intake Coordinator to manage the initial patient engagement process within our healthcare facility. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a comprehensive understanding of medical administrative procedures. As an Intake Coordinator, you will serve as the primary point of contact for new and returning patients, ensuring a smooth and efficient intake experience while maintaining compliance with health regulations and confidentiality standards. This role offers an opportunity to contribute to quality patient care through effective coordination and support.
Duties.
- Collect, verify, and document patient information accurately using electronic health records (EHR) and patient management software.
- Confirm insurance details, explain coverage options, and assist patients with health insurance documentation procedures.
- Maintain strict confidentiality of patient records in accordance with health privacy regulations such as HIPAA.
- Communicate effectively with patients via phone to provide instructions, and gather necessary information.
- Support medical staff by preparing necessary paperwork, updating patient files, and managing administrative tasks efficiently.
- Ensure compliance with health regulation policies by adhering to documentation standards and safety protocols.
Skills
- Proficiency in Microsoft Office applications including Word, Excel, and Outlook for documentation and communication purposes.
- Strong customer service skills with the ability to communicate clearly and empathetically with diverse patient populations.
- Ability to maintain confidentiality while handling sensitive medical information accurately.
- Excellent phone communication skills combined with efficient typing speed for accurate data entry.
Join our team as an Intake Coordinator to ensure seamless patient onboarding experiences while supporting our commitment to exceptional healthcare delivery through organized coordination and compassionate service!
Pay: $13.00 - $16.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person
