General Summary: The candidate hired would be responsible for performing a variety of duties in our interventional pain management office, with the likelihood of involvement in both clinical and administrative areas. These tasks may include assisting physicians with patient care and handling clerical, environmental, and organizational tasks.
Essential Job Responsibilities:
- Fulfills patient care responsibilities as assigned, that may include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients, collecting both urine and oral swab specimens, preparing for exams as well as procedures, etc.; collecting a thorough patient history; performing screenings per provider guidelines; assisting providers with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent information.
- Fulfill clerical responsibilities as assigned that may include sending/receiving patient medical records which includes obtaining lab/X-ray reports, hospital notes, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing and updating charts to ensure that information is complete and accurate.
- Fulfills environmental responsibilities as assigned that may include setting up instruments and equipment according to provider protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control and restocking exam/procedure rooms.
- Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor.
- Other duties as assigned
- Exceptional attendance is required to ensure efficient operations
- Certified: MA, CPR
- The appropriate candidate will demonstrate the following:
- overall knowledge of authorization, benefits and medical record processing
- the ability to make decisions, assess and resolve problems effectively
- the ability to carry out assignments independently, and exercise good judgment
- effective multi-tasking, and management of demands given tight time constraints while ensuring a high degree of accuracy and attention to detail
- effective interpersonal skills in a diverse population
- professional demeanor to all inquiries from providers, patients and colleagues in a timely manner
- Employees should maintain proper hygiene and dress in a manner consistent with the office's professional appearance guidelines.
- Staff are expected to arrive on time, ready to begin their responsibilities at the start of their scheduled shifts.
- Reliable attendance is essential. Team members should limit avoidable absences and follow established procedures when illness or emergencies arise, including providing timely notice.
- Courtesy, respect, and professionalism must be demonstrated in all interactions—with patients, colleagues, and providers—as a reflection of our commitment to quality care and teamwork.
Job Type: Part-time
Pay: $19.50 - $22.00 per hour
Expected hours: 16.0 – 24.0 per week
Benefits:
- On-the-job training
- Opportunities for advancement
Ability to Relocate:
- Spokane Valley, WA 99216: Relocate before starting work (Required)
Work Location: In person
