Genesis10 is currently seeking a Client Administrator for an Onsite position with a Regional Financial Institution located in Brooklyn, OH. This is a 6+ month contract opportunity.
Compensation: $32.00 per hour, W2
Position Overview:
The Client Administrator will administer a book of business with an emphasis on client service and daily administrative duties. This role serves as the first point of contact for institutional clients, handling all servicing needs, inquiries, transaction execution, and processing. The ideal candidate will also be responsible for independently monitoring accounts to ensure compliance with company policies and regulatory guidelines.
Primary Responsibilities:
- Serve as the first point of contact for institutional clients for all servicing needs and inquiries
- Ensure client inquiries are resolved in a timely manner and communicate accurately with clients and third parties
- Proactively service assigned clients by maintaining a high standard of quality for all client services
- Independently work with client contacts and internal operations to identify and resolve problems
- Coordinate service issues across product lines to deliver quality service to external and internal clients
- Proactively assist in the administration of qualified plans, master trust custody, non-profit, and investment management accounts
- Strive to eliminate charge-offs and cash processing errors by ensuring transactions are executed according to existing procedures
- Review and manage daily cash reports for cash overdrafts and uninvested cash
Core Requirements:
- Experience in client administration for institutional accounts
- In-depth knowledge of investment administration (IA) products and services
- Familiarity with trust/custody, corporate escrow, benefit disbursements, investment management, and commercial bank account services
- Understanding of legal, ERISA, and regulatory compliance guidelines
- Ability to understand client requirements and construct creative solutions
- Must be able to work onsite in Brooklyn, OH with occasional travel to Cleveland, OH
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
- Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF, and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website www.genesis10.com.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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