The Housing & Building Association of Colorado Springs is looking for an organized, proactive leader who enjoys bringing people, processes, and ideas together. As our Director of Administration & Operations, you'll help guide the day-to-day operations of a mission-driven organization while supporting a dedicated team, engaged volunteers, and an industry that helps build our community. If you thrive in a collaborative environment and enjoy making organizations stronger, we'd love to hear from you.
Position Title: Director of Administration & Operations
Location: Garden of the Gods & I-25, Colorado Springs, CO 80907
Compensation: Salary range: $60,000 to $75,000 annually. full-time. Annual Salary based upon qualifications, experience, and market competitiveness. Future salary adjustments are based on performance, market conditions, and the Administration's financial position.
Status: Exempt
Organization Type: 501(C)(6) non-profit organization
The Housing & Building Association of Colorado Springs (HBA) is a member-driven trade
association dedicated to advocating for housing, building community, and enhancing member value. The Association seeks an organized, detail-oriented professional with exceptional communication and organizational skills to strengthen operations and support the successful execution of its mission.
The ideal candidate is committed to exceptional customer service and supporting a member-driven organization. Success in this role requires sound judgment, initiative, excellent communication and organizational skills, and the ability to build positive relationships with members, staff, volunteers, and community partners. The successful candidate will leverage staff and volunteer resources to strengthen organizational effectiveness, advance the Association's mission, and deliver exceptional value to its members.
Position Summary
The Director of Administration & Operations reports directly to the Executive Officer and serves on the HBA Leadership Team. This position provides operational leadership, organizational accountability, and administrative support to advance the Association's mission and strategic priorities. Working closely with the Executive Officer, the Director oversees organizational systems, technology, budgeting, human resources, operational planning, and the implementation of the Entrepreneurial Operating System (EOS), including leadership meetings, planning, and organizational accountability. The Director also supports councils, committees, staff, and volunteers to ensure the successful execution of
Association priorities.
People Will Do Well in Our Work Environment Who
- Believe in and are committed to the HBA's mission.
- Value relationships and teamwork.
- Are committed to meaningful impact through accountability, candor, collaboration, and authenticity.
Essential Job Requirements
Leadership & Organizational Support
- Report directly to the Executive Officer.
- Serve as a member of the HBA Leadership Team.
- Support staff leadership development and foster a positive organizational culture.
- Assist employees across departments in achieving Association goals.
- Identify operational improvement opportunities and implement approved solutions.
- Serve as staff liaison to councils and committees as assigned by the Executive Officer.
Entrepreneurial Operating System (EOS)
- Coordinate and facilitate all EOS meetings.
- Prepare agendas, scorecards, Rocks, Issues Lists, meeting materials, and meeting minutes.
- Track quarterly Rocks, action items, and organizational priorities.
- Coordinate quarterly and annual planning sessions.
- Promote organizational accountability and consistent implementation of EOS.
Office & Operational Management
- Oversee day-to-day office operations.
- Ensure consistent implementation of the HBA brand across office operations and materials.
- Coordinate facilities, vendors, contracts, equipment, and office supplies.
- Develop and improve operational policies, procedures, and organizational systems to enhance efficiency.
- Coordinate insurance renewals and risk-management activities.
Human Resources
- Coordinate and facilitate new employee onboarding and orientation.
- Maintain personnel policies, organization charts, and job descriptions.
- Coordinate staff development and professional growth opportunities.
- Partner with outside HR resources.
- Maintain the highest level of confidentiality in all personnel matters.
Budget & Financial Support
- Assist with development of the annual operating budget.
- Monitor operational budgets and monthly financial projections.
- Coordinate with the Finance Consultant and Membership & Accounting Manager.
Technology & Information Systems
- Coordinate IT vendors and office technology.
- Support and maintain the Association Management System, website (WordPress), and reporting tools.
- Ensure data integrity and maintain technology resources.
- Manage the Association's AI platform, including ChatGPT Team administration, user support, governance, training, and adoption of AI best practices to improve organizational effectiveness.
Personal Requirements
- Demonstrate the qualities of an Ideal Team Player by putting team success ahead of personal agenda.
- Maintain a positive, solution-oriented attitude that contributes to a healthy workplace culture.
- Embody the HBA's mission, culture, and EOS principles.
- Demonstrate exceptional communication, organization, sound judgment, and followthrough.
- Thrive in a fast-paced, deadline-driven environment.
- Effectively manage multiple priorities while maintaining attention to detail.
- Be available for occasional evening and weekend meetings or events.
Qualifications
- Bachelor's degree or equivalent professional experience preferred.
- Association management experience preferred.
- Proficiency in Microsoft Office and database skills.
- Experience using AI tools, such as ChatGPT.
- Knowledge of the housing and building industry is preferred.
Physical Requirements
Ability to perform the essential functions of the position in a professional office environment, including occasional lifting of up to 25 pounds and participation in evening and weekend meetings, events, and Association activities as needed.
Employee Benefits
The HBA offers a competitive benefits package that includes health, dental, life, and HSA benefits; a 401(k) retirement plan; paid vacation; sick leave; and other benefits in accordance with current policy.
Work Environment
This is an in-person position based in Colorado Springs. Responsibilities may evolve to meet organizational needs. This job description is intended to describe the general nature of the position and does not constitute an employment contract.
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
