Senior Care Community Liaison & Family Support Specialist
Temple, Texas | Full-Time | $50,000 Base Salary + Uncapped Commission
Expected Total Compensation: $60,000–$70,000+
Use Your Senior Care Relationships to Make a Difference for Texas Families
Medicaid Filing Connection has spent more than 14 years helping Texas seniors and their families navigate one of the most stressful transitions of their lives: entering skilled nursing care and figuring out how to pay for it.
We help families navigate the Medicaid eligibility and application process while identifying solutions that may help them protect assets and obtain the benefits available to them.
We’re growing our presence in Central Texas and are looking for an exceptional Senior Care Community Liaison & Family Support Specialist based in the Temple area.
This is not a traditional sales position—and you do not need Medicaid experience. We will teach you that.
What we’re looking for is much harder to teach:
You know the senior care community. You love people. You build relationships everywhere you go. People trust you, remember you, and call you when they need help.
At the same time, you’re intelligent, highly organized, detail-oriented, and capable of managing the client relationships that result from the connections you build.
If you already have strong relationships with skilled nursing facilities, assisted living communities, hospitals, rehabilitation facilities, home health or hospice providers, elder-care professionals, or others serving seniors in Central Texas, we especially want to meet you.
Who You Are
You are someone who:
- Has existing relationships within the senior care community in Temple, Belton, Killeen, Waco, and/or surrounding Central Texas communities
- Genuinely enjoys meeting people and developing long-term professional relationships
- Is naturally personable, warm, confident, and comfortable walking into a facility and connecting with everyone from administrators to families
- Has a strong business-development mindset without making people feel like they’re being “sold”
- Is intelligent, resourceful, and an excellent problem solver
- Pays close attention to details and follows through on commitments
- Can manage multiple families, deadlines, documents, and priorities without things falling through the cracks
- Communicates professionally and confidently in person, by phone, and in writing
- Is comfortable working independently and taking ownership of a territory
- Has an exceptional work ethic and a high level of personal accountability
- Wants their work to have a meaningful impact on families
What You’ll Do
This position has two equally important components: building relationships in the senior care community and supporting the families those relationships bring to Medicaid Filing Connection.
Build & Grow Our Central Texas Relationships
You will represent Medicaid Filing Connection throughout Bell and McLennan Counties, developing and maintaining relationships with:
- Skilled Nursing Facilities
- Assisted Living and Memory Care Communities
- Hospitals and Rehabilitation Facilities
- Home Health and Hospice Providers
- Senior Care Professionals
- Other organizations and professionals serving seniors and their families
You’ll regularly visit referral partners, provide useful resources, educate professionals about how Medicaid Filing Connection can help their families, maintain existing relationships, and develop new ones.
If you bring business to MFC, you earn commission—and there is no cap on what you can earn.
We want someone who is motivated by both the impact they can make and the opportunity to grow their income by growing their relationships and territory.
Support Families
When families are referred to Medicaid Filing Connection, you’ll also become a trusted point of contact during their Medicaid journey.
You’ll help families gather necessary forms, financial records, and documentation; communicate with them throughout the process; coordinate with our internal team; and make sure both families and referring facilities receive excellent service and regular updates.
You do not need to come to us knowing Medicaid.
We have an established process and experienced team, and we will provide extensive training. We’re much more interested in finding someone with the right relationships, personality, intelligence, judgment, and attention to detail.
Our Core Values
Creativity
We find unique solutions, think outside the box, and keep pushing when we encounter roadblocks.
Compassion
The families who come to us are often experiencing an overwhelming season of life. We genuinely care about them and treat them accordingly.
Empathy
We listen, communicate clearly, and remember that behind every application is a family.
Continuous Improvement
We don’t settle for “good enough.” We’re constantly looking for ways to serve families, referral partners, and each other better.
Qualifications
Required:
- Must live in the Temple/Central Texas area
- At least 1 year of professional experience in the senior care industry
- At least 2 years of relationship development, marketing, sales, admissions, community outreach, or similar experience
- Existing professional relationships within the Central Texas senior care community strongly preferred
- Excellent interpersonal and relationship-building skills
- Strong organizational skills and exceptional attention to detail
- Professional written and verbal communication
- Comfortable with Microsoft Office and learning new technology
- Ability and willingness to travel regularly throughout Bell and McLennan Counties
- Reliable transportation
Especially Relevant Backgrounds Include:
Senior Living Sales or Marketing • Skilled Nursing Admissions or Marketing • Community Relations • Home Health or Hospice Liaison • Hospital or Rehabilitation Liaison • Senior Care Business Development • Assisted Living or Memory Care Sales • Senior Placement or Referral Services
Preferred:
- Associate degree or higher
- Established referral network in Bell and/or McLennan County
Compensation & Benefits
We believe exceptional people should have the opportunity to be exceptionally compensated.
- $50,000 annual base salary
- Uncapped commission on eligible business you bring to Medicaid Filing Connection
- Expected total compensation of $60,000–$70,000+
- Bonus opportunities
- 401(k) matching
- Healthcare allowance
- Paid time off
- Mileage reimbursement for approved business travel
- Ongoing professional training
There is no cap on commission. Someone with an established senior-care network and the ability to consistently develop new relationships has the opportunity to earn above the expected compensation range.
About Medicaid Filing Connection
Medicaid Filing Connection is a Texas-based company that has served seniors and their families for more than 14 years.
Our approach combines creative problem-solving with compassion, empathy, and exceptional service. We have built a team that cares deeply about our clients and about one another.
Our culture is faith-based, family-first, collaborative, and focused on excellence. We don’t tolerate workplace drama. We expect accountability, kindness, hard work, and teammates who genuinely want each other to succeed.
For the right person, this isn’t simply another senior-care marketing position. It’s an opportunity to use the relationships you’ve spent years developing to build something meaningful in Central Texas while helping families during one of the most difficult transitions of their lives.
How to Apply
Please submit your resume along with a brief cover letter or email telling us:
- About your experience in the senior care industry
- The types of senior-care professionals and organizations you’ve built relationships with in Central Texas
- Why you believe you’d be an exceptional fit for this position
Pay: $60,000.00 - $80,000.00 per year
Benefits:
Experience:
- Senior Care industry : 2 years (Required)
Location:
Work Location: On the road
