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IT Cloud Operations Administrator

Oracle -
United States

Job Details

Full-time

Qualifications

Cloud identity and access management (IAM)
Linux support
Incident report management
IT system monitoring
Incident management software
Regulatory compliance
Information security compliance
Firewall
Incident management operations support
Customer support ticket management
Production monitoring
Cloud compliance
IP networking
Cloud monitoring
Oracle Cloud
Linux administration
Ticketing system technical support
Production troubleshooting
Identity & access management
System performance monitoring
Database software proficiency

Full Job Description

The ideal candidate brings hands-on experience with Oracle Cloud Infrastructure (OCI) tooling, cloud operations, and production support, with the ability to execute within strict operational and compliance frameworks.

Required Qualifications:

3–5+ years of experience in cloud operations, systems administration, or production support
Hands-on experience with Oracle Cloud Infrastructure (OCI) (compute, networking, IAM, storage)
Strong knowledge of Linux/Unix systems administration
Understanding of networking fundamentals (VCN, DNS, firewalls)
Experience with monitoring, incident management, and ticketing systems
Ability to operate within structured, compliance-driven environments

Preferred Qualifications:

Experience supporting Commercial and highly regulated SaaS services
Familiarity with FedRAMP, ILx, or similar compliance frameworks
Scripting/automation experience (Bash, Python, etc.)
Experience working in 24x7 production environments
Experience with Shepherd or similar
Experience with Kubernetes
Experience with M&O stack: Graphana, Prometheus or similar

Eligibility Requirement:

Must be a United States Citizen and currently reside in the United States
Candidates who do not meet these requirements will not be considered

Perform day-to-day cloud operations within OCI environments, including provisioning, configuration, and access management
Support customer onboarding and environment readiness for regulated workloads
Monitor system health and respond to incidents, alerts, and service requests
Execute and maintain standard operating procedures and runbooks aligned to compliance requirements
Partner with OCI SRE and engineering teams to ensure secure, stable, and scalable operations
Maintain audit-ready documentation and adhere to all operational controls
Participate in on-call rotation supporting a 24x7 operations model
Operations staff may be required to work on a rotating shift basis

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