Job Summary
Join our dynamic healthcare team as a Medical Assistant/Receptionist, where you'll be the friendly face and efficient organizer at the front desk and within clinical settings. This vital role combines patient-centered care with administrative excellence, supporting a variety of specialties including dermatology, hospital medicine, urgent care, and outpatient services. Your energetic approach will ensure smooth clinic operations, exceptional patient service, and accurate medical documentation. If you thrive in fast-paced environments and are passionate about delivering top-tier healthcare support, this position offers an exciting opportunity to make a meaningful impact every day.
Duties
- Greet patients warmly, verify their information, and assist with check-in procedures using Electronic Health Record (EHR) systems.
- Prepare exam rooms by ensuring cleanliness, stock supplies, and assist providers during patient examinations.
- Manage appointment scheduling, cancellations, and follow-up communications efficiently to optimize clinic flow.
- Helpful if candidate can perform basic clinical tasks such as phlebotomy (blood draws)
- Document medical encounters accurately using EMR/EHR systems while maintaining confidentiality of patient records.
- Support administrative functions including answering phones, managing patient inquiries, verifying insurance details, and processing billing or coding using ICD codes.
- Assist with intake procedures for patients in various specialties such as geriatrics, internal medicine, or emergency medicine settings.
- Maintain compliance with healthcare regulations by updating medical documentation and ensuring proper handling of medical records.
Qualifications
- Proven experience in a medical office environment with knowledge of medical terminology and anatomy.
- Hands-on experience in dermatology, hospital medicine, urgent care, or outpatient clinics preferred; inpatient or trauma center experience is a plus.
- Certification in Basic Life Support (BLS) required; additional certifications like phlebotomy or radiography are advantageous.
- Familiarity with EMR/EHR systems such as Epic or Cerner for managing electronic health records efficiently.
- Strong understanding of physiology, pharmacology basics, ICD coding for diagnoses, and medication administration protocols.
- Excellent patient service skills with the ability to communicate clearly and empathetically across diverse populations.
- Ability to handle multiple responsibilities simultaneously while maintaining accuracy and professionalism in high-pressure environments such as Level I or Level II trauma centers or PICU settings.
- Knowledge of medical-surgical procedures and experience supporting physicians in various specialties enhances your fit for this role.
Embark on a rewarding career where your skills directly contribute to exceptional patient care and seamless clinic operations!
Pay: $25.00 per hour
Benefits:
- 401(k) matching
- Paid time off
Work Location: In person
