Position Summary
Kinsey's is seeking a motivated and results-driven Distribution Account Manager to join our Dealer Sales team. This role is responsible for managing and growing a portfolio of approximately 100–130 dealer accounts while delivering exceptional customer service and driving profitable sales growth.
The ideal candidate thrives in a fast-paced sales environment, enjoys building relationships, and is motivated by performance-based compensation. This position combines sales, account management, customer support, and business development responsibilities.
Key Responsibilities
-
Manage and develop a portfolio of 100–130 dealer accounts.
-
Drive sales growth through proactive outbound sales activities and relationship management.
-
Conduct 40–60 outbound calls daily to assigned and prospective customers.
-
Maintain regular contact with dealers to increase engagement and purchasing activity.
-
Resolve customer service issues including order management, returns, exchanges, shipping claims, damage claims, and warranty coordination.
-
Partner with manufacturer representatives and vendors to resolve customer concerns and support dealer success.
-
Ensure assigned accounts remain active and engaged through consistent communication and follow-up.
-
Participate in phone queue operations and provide outstanding service to all customers, regardless of account ownership.
-
Recruit and develop new dealer relationships as approved by management.
-
Attend industry trade shows, dealer events, and company meetings as required.
-
Maintain accurate account records and customer communications within company systems.
Performance Expectations
Successful Account Managers are expected to:
-
Meet or exceed weekly sales quotas.
-
Maintain consistent outbound sales activity.
-
Grow existing customer relationships and identify new business opportunities.
-
Deliver professional, timely, and accurate customer service.
-
Support company initiatives and sales programs.
-
Contribute positively to team culture and overall department performance.
Qualifications
-
Previous sales, account management, customer service, or business development experience preferred.
-
Strong communication and relationship-building skills.
-
Ability to manage multiple priorities and customer requests simultaneously.
-
Self-motivated with a strong work ethic and competitive drive.
-
Proficiency with CRM systems, Microsoft Office, and business software tools.
-
Strong problem-solving and organizational skills.
-
Ability to work both independently and as part of a team.
Preferred Experience
-
Wholesale distribution sales
-
Outdoor, hunting, shooting sports, or archery industry experience
-
B2B sales and account management
-
Customer service and relationship management
