Senior Office Assistant (Part-Time, On-Site)
Join our team at Ravella, a luxury fashion brand redefining essentials for today’s woman. We’re looking for a dedicated Senior Office Assistant who thrives in organization, loves problem-solving, and enjoys supporting customers, teams and executives.
What Makes This Role Special?
This part-time role offers flexibility during the weekdays, allowing you to create a day schedule that fits seamlessly into your life. In addition, this position offers a fantastic career and learning opportunity — perfect for those looking to grow their skills and make a meaningful impact within a high-end fashion brand.
Location: Winter Garden
Flexible Hours:
Choose a schedule that works best for you—3-5 days per week, 3-5 hours each day, within our operating hours of 9 am to 5 pm. Enjoy a role that prioritizes work-life balance so you can focus on family, friends, and personal pursuits.
Your Role and Responsibilities:
- Work cross-functionally within our E-commerce team to solve problems and get projects done
- Provide support to internal teams and executives
- Provide seamless support for office operations, organization, and customer inquiries
- Deliver top-notch customer service via email, live chat, and phone
- Assist with inquiries related to returns, exchanges, shipping, and product details
- Offer style, fit, and size recommendations to enhance the customer experience
- Support special orders, returns, exchanges, and prepare relevant documentation
- Maintain a tidy, organized workspace and office environment
- Collaborate across teams to promote a positive, productive environment
- Serve as an all-around team player, stepping in wherever help is needed
What You Bring:
- Associate’s or Bachelor’s degree in Business, Finance, Accounting, or related field (preferred)
- Strong attention to detail and an eye for accuracy
- Outstanding written and verbal communication skills
- A true passion for helping others and delivering exceptional service
- Proficiency in Microsoft Office, especially Excel
- Excellent organization and multitasking skills, with a knack for creating summary reports
What We’re Looking For:
- 3-5 years of experience in office administration or client support
- Skilled at managing complex inquiries with professionalism
- Open-minded and receptive to feedback for personal growth
If you’re ready to contribute to an exciting team and grow with a brand that values your skills and flexibility, apply today!
ABOUT RAVELLA:
Ravella is a women’s luxury fashion e-commerce brand focused on timeless luxury essentials for the modern woman (shopravella.com).
In the age of fast fashion and excess, we’re bringing the Italian ‘la dolce vita’ spirit to modern fashion. That means slowing down to bring back quality and make sustainable choices, creating beautiful timeless classics to enjoy now and cherish forever.
Work Location: One location
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
Application Question(s):
- What e-commerce or shipping platforms have you worked with closely?
From 1 to 10 (10 being 'excellent'), please indicate your level of proficiency in working with each of these platforms. Describe what you worked on specifically.
- What is the best phone number and email address to contact you if you are invited for an interview?
- From 1 to 10 (10 being 'excellent'), how would you rate your written communication skills (e.g. email, live chat, etc)?
- What days and times of the week are you available to work (please be specific)?
How many hours are you ideally planning on working each week (please indicate minimum and maximum hours also)?
- If hired for this position, what are your pay/salary expectations?
- Please send your most update resume to [email protected]
Please include why you are interested in this position and why you are a good fit for this position.
Please indicate when you are able to start - if offered this position.
Experience:
- Office Administration: 3 years (Required)
Ability to Commute:
- Winter Garden, FL 34787 (Required)
Work Location: In person
