Managed Print Services Technician / Customer Support Representative
We are a Managed Print Services company looking for motivated, outgoing individuals to join our team of technicians and customer support specialists. You will be based at a premier health system and university location(s), supporting administrative, clinical, and patient-care departments.
Key Responsibilities
- Monitor supply status and anticipate toner needs using supply reports (approximately 1 hour/day).
- Deliver and install toner cartridges into printers across the site (up to 4 hours/day).
- Perform basic printer troubleshooting, routine maintenance, and minor repairs (up to 3 hours/day).
- Provide friendly, professional on-site customer support and follow up to ensure expectations are met.
- Participate in the company's technical training and take advantage of opportunities for career growth in IT.
Qualifications
- Dependable and punctual.
- Outgoing, friendly, and professional demeanor.
- Strong verbal and written communication skills.
- Customer-focused with the ability to follow up and resolve issues.
- Able to consistently meet performance goals and adhere to service and supply schedules.
- Willingness to learn and grow in a technical role.
How to Apply
Please submit an updated resume by email.
Remote Work
This position is on-site; remote work is not available.
Job Type: Full-time
Pay: Up to $650.00 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
