JOB SUMMARY
The Scheduling Coordinator is responsible for maintaining a weekly department schedule that assigns staff to client shifts that will maximize the clients budgeted hours, staff retention and profitability. The coordinator complete schedules in a timely manner, making adjustments as needed in real time, and communicating with staff effectively. This is a part-time person. The hours will be Monday-Friday with call every other weekend in conjunction with the full-time scheduler.
DUTIES/RESPONSIBILITIES
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Maintain accurate schedules.
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Utilize electronic scheduling software.
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Assign staff to available shifts based upon staff’s availability/client need.
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Alter schedules to reassign staff to mandated shifts as needed and notify staff of the changes.
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Serve as point of contact for staff to schedule, change, and/or cancel shifts.
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Serve as point of contact for staff for call-offs during scheduled work hours.
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Forecast census for staffing.
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Compile and analyze monthly data related to client hours, staff hours, overtime, and contract utilization.
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Evaluate scheduling alternatives to support Service Authorization changes and maximize profitability.
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Be available as scheduled, or as needed, to receive emergency communication during non-traditional work times. Required to carry on-call phone two weekends a month.
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Complete clerical duties, which include but not limited to; Assist with maintaining the staff availability binder and making necessary monthly changes to the transportation schedule as it relates to shift changes.
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Schedule necessary training for the Direct Support Professionals.
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Serve as Direct Support Professional as needed during traditional and non-traditional work times while on call, when call offs cannot be covered.
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Schedule Medication Passes when working staff cannot do so.
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Schedule new hires’ shadow shifts.
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Maintain positive relationships with staff to ensure staff retention.
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Remain compliant with all required training and documentation.
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Other duties as assigned.
PHYSICAL REQUIREMENTS
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Prolonged periods sitting at a desk and working on a computer.
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Must be able to lift up to 30 pounds at times.
REQUIRED SKILLS/ABILITIES
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Strong organizational skills with excellent attention to detail
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Excellent interpersonal skills
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Excellent written and verbal communication skills
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Demonstrated proactive approaches to problem-solving with strong decision-making capability
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Excellent management and supervisory skills
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Ability to work a flexible schedule as needed
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Proficient in Microsoft Office Suite or similar software.
EDUCATION AND EXPERIENCE
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High school diploma or GED
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2 years’ experience in related field
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Experience with the intellectually/developmentally disabled population preferred
