ABOUT OUR AGENCY:
I opened my agency in 2026 and am excited to build a growing team from the ground up. Before becoming a State Farm agent, I worked as a team member, where I developed a passion for helping customers and building lasting relationships. I'm a graduate of the University of Arkansas, grew up in the Ozarks, and enjoy running, exercising, spending time outdoors, and following sports.
As a new agency, I'm looking forward to becoming actively involved in the community and building strong relationships with the people and organizations we serve.
Our agency offers PTO, paid holidays, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. As we grow, you'll have the opportunity to grow alongside the agency and make a meaningful impact from day one.
Our culture is fun, competitive, customer-focused, and driven to succeed. I'm looking for someone who is coachable, positive, and genuinely enjoys helping others. If you're ready to learn, work hard, and be part of building something special, we'd love to meet you.
ROLE DESCRIPTION:
As an Account Associate for Luke Hanson - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
