SUMMARY: We are seeking a dedicated Leasing Manager to join our team. Fluent in English and Spanish is highly preferred. The ideal candidate will assist in the day-to-day operations of our properties, ensuring a high level of tenant satisfaction and efficient property management and assist the Property Manager in managing apartment complex for owners with a main focus on leasing. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Pay: $20-$22 depending on experience
Leasing Duties:
- Greet and assist prospective residents in person and over the phone.
- Conduct property tours and provide detailed information about size and layout of rooms, available facilities, such as swimming pool and saunas, local attractions, services available and lease terms.
- Assist applicants with rental applications, background checks, and lease agreements.
- Follow up with prospective residents to facilitate the lease signing process.
- Assist residents and prospective residents in setting up their online portals, ensuring a seamless and user-friendly experience for accessing property information, paying rent and submitting maintenance requests.
Resident Relations:
- Serve as the primary point of contact for current residents.
- Address resident inquiries, concerns, and maintenance requests promptly and professionally.
- Foster positive relationships with residents to enhance their living experience.
- Collaborate in the planning and execution of resident appreciation events.
- Customer service-oriented with exceptional communication skills
Office Management:
- Answer phones, respond to emails, and manage general inquiries.
- Maintain a well-organized and welcoming office environment.
- Complete administrative tasks, including data entry, filing, and office supplies management.
- Maintain accurate tenant files and records.
Marketing and Outreach:
- Assist in marketing efforts to attract potential residents.
- Collaborate with the marketing team to update online listings and advertising materials.
- Attend local events and engage with the community to promote leasing opportunities.
Lease Compliance:
- Ensure all lease agreements adhere to company policies and local regulations.
- Stay updated on housing laws and regulations to provide accurate information to prospective and current residents.
Administrative Duties:
- Collaborate with the Property Manager in maintaining accurate record-keeping and bookkeeping functions.
- Complete lease-related administrative tasks such as data entry, filing, and reporting.
- Assist the Property Manager in coordinating the collections of all rents and the deposits of all monies.
- Assists the Property Manager in all collection actions such as late notices and eviction.
Competitor Analysis:
- Stay up-to-date on the local real estate market, including knowledge of competitors' offerings, pricing, and promotions.
- Conduct periodic market research to identify trends and opportunities to enhance our property's competitive edge.
Maintenance Coordination:
- Inspect the condition of the property and vacant apartment units periodically and arrange for necessary maintenance.
- Ensure that vacant units are prepared and in top condition for new residents.
Knowledge of Entrata software and Residesk software is a plus. Knowledge of Section 8 housing and regulations is a plus. Knowledge of court process/filing process a plus. Fluent in English and Spanish is a big plus but not required.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Shift:
Ability to Commute:
- Oklahoma City, OK 73119 (Required)
Ability to Relocate:
- Oklahoma City, OK 73119: Relocate before starting work (Required)
Work Location: In person
