KidsSmiles is looking to hire a Full-Time (4 Days per week, Mon-Thurs) Front Desk Administrator in our Northeast Office. The hours the position will encompass our core business hours 4 days per week (Monday, Tuesday,Wednesday, Thursday 8:45am to 5:15pm)..
Purpose and Scope
The Front Desk Support is responsible for greeting patients, handling incoming calls and performing general administrative duties that pertain to any of the following areas: checking in patients, checking out patients, and general administrative work, including answering phones and recall. This person must have a full understanding of medical insurances accepted at Kids Smiles. The Front Desk Administrator is also responsible for assisting other administrative/office staff with work overflow and must be able to work within a team environment.
Job Responsibilities
On a given day, the individual may take on any of the following roles as a Front Desk Administrator:
Administrative Duties:
- Confirm/re-confirm patients; pulling and filing of charts; answering phones; checking messages, filing loose paperwork, processing incoming paperwork.
Checking-In Patient Duties:
- Check patient insurance; update clipboard; re-stock paperwork; answer phones; add insurance numbers.
Checking-Out Patient Duties:
- Process claims; submit claims; collect co-pays; fix problem claims; answer phones.
Reception (Phone/Recall) Duties:
- Answer phones; complete re-call; complete pending appointment page; other administrative duties as needed.
Required Experiences and Skills
- High School Diploma or GED Certificate required.
- Prior dental office experience, preferred.
- Must be able to work in a fast paced, team oriented environment.
- Good organizational ability and time management skills.
- Good communication and interpersonal skills.
- Ability to work well with diverse populations, patients and healthcare providers.
- Must understand and respect client confidentiality.
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you comfortable only working Part-Time as this position is ONLY 3 days per week.
Experience:
- Customer service: 1 year (Preferred)
- Administrative Assistants & Receptionists: 1 year (Preferred)
Language:
- Spanish or Russian (Preferred)
Work Location: In person
