At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Purpose
The Dairy Supervisor is responsible for supporting the daily operations of the Dairy Department by ensuring product availability, inventory accuracy, merchandising excellence, and exceptional customer service. This position supervises department employees, maintains quality and freshness standards, and assists in achieving sales, shrink, and productivity goals. The Dairy Supervisor serves as a department leader and may assume responsibility for department operations in the absence of store management.
Key Responsibilities Leadership & Team Development
- Supervise, coach, and develop Dairy Department employees.
- Provide day-to-day direction and support to department team members.
- Assist with onboarding and training new employees.
- Promote a culture of teamwork, accountability, and customer service excellence.
- Monitor employee performance and communicate opportunities for improvement.
Department Operations
- Oversee daily Dairy Department activities, including stocking, rotation, merchandising, and inventory maintenance.
- Ensure dairy cases, coolers, and displays remain stocked, organized, and visually appealing.
- Monitor product availability and coordinate replenishment efforts.
- Maintain department cleanliness and operational readiness.
- Assist with scheduling and workflow management as assigned.
Customer Service
- Deliver exceptional customer service and ensure a positive shopping experience.
- Assist customers with product inquiries, recommendations, and special requests.
- Resolve customer concerns promptly and professionally.
- Ensure department employees provide courteous and efficient service.
Merchandising & Sales
- Execute merchandising plans, promotional displays, and sales initiatives.
- Ensure products are properly signed, priced, and displayed according to company standards.
- Monitor sales trends and product movement.
- Maintain attractive and fully stocked dairy displays.
- Identify opportunities to increase sales and improve department performance.
Inventory Management & Shrink Control
- Assist with ordering, receiving, and inventory control processes.
- Monitor inventory levels to maintain in-stock conditions.
- Ensure proper product rotation using First-In, First-Out (FIFO) practices.
- Identify and address out-of-code, damaged, or unsaleable products.
- Support shrink reduction efforts through effective inventory management and product handling.
Food Safety & Compliance
- Ensure compliance with food safety, sanitation, and regulatory requirements.
- Monitor product temperatures and ensure proper cold-chain management.
- Maintain dairy coolers, cases, and storage areas in accordance with company standards.
- Follow all food handling, sanitation, and workplace safety procedures.
- Report and address safety concerns immediately.
Operational Performance
- Support achievement of department sales, labor, and profitability goals.
- Monitor productivity and execution of daily tasks.
- Assist leadership in implementing operational improvement plans.
- Support store-wide initiatives and business objectives.
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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