About us
Coastal Air Conditioning, inc is a family-owned business that was established in 1996. As we continue to expand, we are looking for motivated team members to join our growing company and work in a highly energized and positive environment. You will join an organization that believes in working as a team to accomplish company goals as well as facilitating the professional growth of individual team members..
Our work environment includes:
- Modern office setting
- Growth opportunities
Customer Service Representative
Duties:
- Conduct outbound calling to existing and potential customers
- Provide excellent customer service by addressing inquiries and resolving issues
- Analyze customer needs and recommend appropriate products or services
- Maintain accurate and detailed records of customer interactions
- Collaborate with team members to ensure customer satisfaction
- Stay up-to-date with product knowledge and company policies
Skills:
- Strong verbal communication skills
- Excellent problem-solving abilities
- Ability to handle difficult customers with professionalism and empathy
- Attention to detail and accuracy in data entry
- Proficient in using customer service software and tools
- Ability to work in a fast-paced environment
We offer competitive pay, comprehensive training, and opportunities for career growth. Join our team of dedicated Customer Service Representatives and make a positive impact on our customers' experience.
To apply, please submit your resume and cover letter highlighting your relevant experience in customer service.
Job Type: Full-time
Pay: $22.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Vision insurance
Shift:
Work Location: In person
