Description
Mike’s Red Tacos is seeking an experienced, hands-on General Manager to oversee restaurant operations and lead the team.
The General Manager is responsible for consistent execution and measurable results across front-of-house, back-of-house, and prep. This includes team performance, guest experience, food quality, sales, labor, food cost, inventory, and compliance.
We are looking for a visible, accountable leader who develops people, maintains high standards, and takes action when performance falls short.
Job Responsibilities
- Take full ownership of daily operations and results across front-of-house, back-of-house, and prep.
- Own the overall guest experience by setting and maintaining high standards for service, hospitality, accuracy, speed, and issue resolution.
- Lead and hold FOH, BOH, and prep teams accountable for consistent execution across every shift.
- Recruit, hire, onboard, train, schedule, coach, and retain a reliable, high-performing team.
- Develop managers and shift leaders who can run successful shifts without constant supervision.
- Drive sales while managing labor, food cost, inventory, controllable expenses, and profitability.
- Monitor guest feedback and service trends, resolve escalated concerns, and implement improvements that strengthen customer satisfaction and loyalty.
- Maintain high standards for food quality, portioning, prep, ticket times, cleanliness, and restaurant appearance.
- Use sales forecasts to plan staffing, preparation levels, and shift readiness.
- Manage ordering, receiving, storage, product rotation, inventory counts, and waste control.
- Review sales, labor, food cost, guest feedback, and operating reports, and create action plans when results fall below expectations.
- Ensure recipes, food-safety standards, sanitation procedures, opening and closing processes, cash controls, and company policies are followed.
- Resolve guest, employee, equipment, and operational issues promptly and professionally.
- Maintain a strong, visible leadership presence during peak business periods.
- Communicate performance results, staffing needs, operational risks, and action plans to company leadership.
Requirements
- At least 3 years of restaurant management experience.
- Experience directly overseeing front-of-house, back-of-house, and prep operations.
- General Manager or Assistant General Manager experience preferred.
- Experience managing sales, labor, food cost, inventory, scheduling, and controllable expenses.
- Ability to understand restaurant financial reports and profit-and-loss statements.
- Proven ability to recruit, train, coach, and manage employee performance.
- Strong leadership, communication, organization, and problem-solving skills.
- Experience using point-of-sale, scheduling, inventory, and reporting systems.
- Current food manager certification, or the ability to obtain one within the required timeframe.
- Bilingual in English and Spanish preferred to support team communication and guest service.
- Dependable attendance and the ability to work on-site.
- Availability to work a flexible restaurant schedule, including mornings, evenings, weekends, and holidays based on business needs.
Ideal Candidate
- Takes ownership of results and follows through on commitments.
- Maintains a strong presence in both the dining room and kitchen.
- Sets clear expectations and addresses performance issues quickly.
- Leads directly while remaining professional and respectful.
- Uses numbers and operating data to make decisions.
- Develops leaders instead of creating dependence on one manager.
- Builds repeatable systems that improve consistency.
- Remains calm and decisive during high-volume or difficult shifts.
- Balances guest experience, employee accountability, food quality, and profitability.
- Wants meaningful responsibility and expects performance to be measured.
Compensation
- Base salary: $72,000-$80,000/year
- Performance bonus structure
- Benefits: Employee discount, employee meal, 401K, Paid time off
- Full-time, on-site position. 45-50 hours per week
- Actual starting compensation within the posted range will be based on relevant experience, qualifications, and other lawful job-related factors.
Equal Employment Opportunity and California Notices
Mike’s Red Tacos is an equal opportunity employer. Employment decisions are based on business needs, job requirements, qualifications, and merit. Mike’s Red Tacos does not discriminate or tolerate harassment based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decisionmaking, medical condition, genetic information, marital status, sex, pregnancy, childbirth, breastfeeding or related medical conditions, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Mike’s Red Tacos provides reasonable accommodations to qualified applicants and employees with disabilities and for sincerely held religious beliefs or practices as required by applicable law. Applicants who require an accommodation during the application or interview process may request one during the hiring process.
Qualified applicants with criminal histories will be considered in accordance with the California Fair Chance Act and other applicable laws.
Pay: $72,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Paid time off
- Paid training
Education:
- High school or equivalent (Preferred)
Experience:
- Restaurant management: 3 years (Required)
Language:
- English (Required)
- Spanish (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
