Gates Hudson, a full-service property management company, is seeking a Leasing Manager to lead the leasing function at one of our residential communities. This role is responsible for driving leasing performance, coaching and developing Leasing Consultants, and ensuring a consistent, high-quality prospect and resident experience.
The ideal candidate is a strong people leader with a sales mindset, operational discipline, and a hands-on approach to ownership and follow-through.
Leasing Strategy & Performance
Drive occupancy, traffic, and leasing results through effective strategy and execution
Monitor leasing performance, conversion metrics, and market trends
Adjust leasing approach as needed to meet property goals
Team Leadership & Coaching
Lead, train, and develop Leasing Consultants
Set clear expectations and hold the team accountable to performance and service standards
Provide regular coaching, feedback, and support to improve individual and team results
Customer Experience & Escalation Management
Ensure a consistent, professional prospect and resident experience
Handle escalated resident or prospect concerns as needed
Model strong customer service and professionalism for the leasing team
Operations & Process Oversight
Oversee leasing documentation, systems, and compliance
Ensure leasing offices, tour routes, model units, and common areas are tour-ready
Partner with the Property Manager and onsite teams to support smooth day-to-day operations
Collaboration & Market Awareness
Work cross-functionally with maintenance, property management, and corporate teams
Stay informed on local market conditions and competitive trends
Share insights and recommendations to support marketing and resident retention efforts
Required
High school diploma or equivalent
Supervisory, lead, or mentoring experience in a leasing, sales, or customer-facing environment
Strong communication and leadership skills
Ability to manage multiple priorities and drive results through others
Preferred
Leasing, sales, or property management experience
Proven success driving leasing or sales performance at the team or property level
Experience with leasing systems, CRM tools, and performance reporting
- Affordable housing experience preferred
