Position Description:
Shift Lead
Pay: $16.00/hour base wage, with team members typically earning an additional average of $8.00–$10.00/hour in tips. Actual tip earnings may vary and are dependent on sales, customer activity, and other factors.
About Us
Lola’s Taco Bar is a fast-paced, flavor-forward taco bar serving up bold street tacos, fresh margaritas, cold beer, and laid-back hospitality. Located in Grosse Pointe Woods, we bring people together over craveable food and good vibes. We’re looking for a hands-on, service-driven leader to help guide our team and keep operations running smoothly from open to close.
Position Overview
As a Shift Supervisor, you’ll oversee both front-of-house and back-of-house operations during your shift. You’ll be responsible for leading the team, maintaining high service and food quality standards, and ensuring that the guest experience is consistently positive. This is a key leadership role for someone who’s comfortable jumping in wherever needed, solving problems on the fly, and keeping the energy high in both guest-facing and kitchen areas. Must have flexibility from 7am-12am Mon-Sun.
Key Responsibilities
Supervise all FOH and BOH activity during shifts
Lead pre-shift meetings, assign roles, and ensure team readiness
Provide hands-on support at the counter, expo, kitchen line, and dish station as needed
Ensure food is prepped, cooked, and served to standard and on time
Monitor alcohol service and compliance, including ID verification
Oversee cleanliness, organization, and food safety in all areas
Communicate inventory needs and shift issues to management
Coach and support team members to maintain a positive and productive work environment
Handle guest concerns quickly and professionally
Lock up and complete end-of-shift reporting when closing
Qualifications
Must be 18+ and eligible to serve alcohol in Michigan
Previous experience in a supervisory or team lead role in a restaurant setting
Strong understanding of both FOH and BOH operations
Comfortable managing staff, guest service, and kitchen flow simultaneously
ServSafe and Alcohol Server Certification (or willingness to obtain)
Excellent communicator, problem solver, and team motivator
Dependable, organized, and detail-oriented
Perks
Competitive hourly wage
Flexible scheduling
Employee Discounts
Leadership development and growth opportunities
A fun, collaborative work culture
