Bilingual Front Desk Administrative Assistant
Mandarin Chinese and English Required
Bytewise STEM Lab – Walnut, CA
Job Overview
Bytewise STEM Lab is seeking a friendly, responsible, and organized Bilingual Front Desk Administrative Assistant to support the daily operations of our education center.
The ideal candidate must be able to communicate professionally in both Mandarin Chinese and English with parents, students, instructors, and visitors.
Responsibilities
- Greet and assist students, parents, and visitors
- Communicate with parents in both Mandarin Chinese and English
- Answer phone calls, text messages, emails, and general inquiries
- Explain class programs, schedules, tuition, enrollment procedures, and center policies
- Assist with student registration, class scheduling, attendance, and make-up class arrangements
- Process tuition payments and maintain basic payment records
- Send class reminders, announcements, and schedule updates to parents
- Coordinate with instructors regarding student attendance, classroom needs, and schedule changes
- Maintain an organized, clean, and welcoming the classroom/restroom
- Assist with data entry, printing, filing, and general administrative duties
- Support trial classes, camps, parent events, robotics competitions, and other center activities
- Perform other office and administrative duties as assigned
Required Qualifications
- Fluent in both Mandarin Chinese and English
- Ability to speak, read, and type in both languages preferred
- Strong verbal and written communication skills
- Professional, patient, friendly, and comfortable communicating with parents and children
- Strong organizational and multitasking skills
- Reliable, punctual, responsible, and detail-oriented
- Basic computer skills, including email, Google Workspace, and Microsoft Office
- Ability to work independently in a busy educational environment
- High school diploma or equivalent required
Preferred Qualifications
- Previous experience in a tutoring center, after-school program, school, front desk, customer service, or administrative position
- Experience working with children and parents
- Familiarity with student registration, scheduling, payment collection, or customer follow-up
- Cantonese language ability is a plus but not required
Work Schedule
- Part-time position
- Weekday afternoon and evening availability required
- Weekend availability may be required for classes, events, camps, or competitions
- Exact schedule will be discussed during the interview
Pay: $18.00 - $20.00 per hour
Work Location: In person
