BEGINNING SALARY
Based on classification and pay plan for Non Bargaining employees
Grade 12 - $40,618.70
REQUIRED
BA/BS in Information Technology or related field. Unrelated BA/BS with recommendation of the
Director of Information Technology and concurrence of the Chief Information Officer (CIO).
PREFERRED/DESIRED
Two (2) years customer support, applications support, and/or technical support.
CERT/LICENSES REQUIRED
Information technology related certification (see addendum) must be achieved within 90 days of hire
& maintained/improved for continued employment.
OR
REQUIRED
AA/AAS/AS from an accredited institution.
Four years relevant experience with at least one year of applied experience in helpdesk, enduser customer support, IT technician, or similar functions. Direct and relevant experience may
substitute for degree (2 for 1) in addition to required experience with recommendation of the
Director and concurrence of the CIO.
CERT/LICENSES REQUIRED
Information technology related certification (see addendum) must be achieved within 90 days of hire & maintain/improved for continued employment.
OR
REQUIRED
Eight years of relevant experience with at least four years experience in enterprise computer
fleet management or server/datacenter/cloud-datacenter management, & at least two years
experience end-user customer support required with recommendation of the Director and
concurrence of the CIO
CERT/LICENSES REQUIRED
Possess information technology related certification (see addendum) & maintain/improve for
employment
Valid State Driver's Licen
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
Experience:
- IT support: 4 years (Required)
- Help desk: 1 year (Required)
Work Location: In person
