Office Manager – ACE Dental
Are you a results-driven leader with a passion for patient care and a talent for driving treatment acceptance? At ACE Dental, we deliver big-city dentistry with a small-town heart — and we’re looking for an Office Manager who isn’t just running operations, but owning conversion and leading a high-performing team to deliver exceptional patient experiences.
This is a conversion-focused leadership role. You will be the owner of treatment acceptance in the practice — ensuring every patient understands their options, says yes to care, and stays on track throughout their journey.
What You'll Own and Drive:
- Treatment conversion is your responsibility — from consult to close, you will manage and optimize how treatment is presented, tracked, and accepted.
- Lead the team through the entire patient journey, ensuring seamless coordination, timely follow-up, and consistent communication.
- Ensure all trackers, consult logs, and follow-up tools are fully completed, accurate, and reviewed daily.
- Directly coach and develop front office and treatment team members in sales techniques, treatment presentation, and financial communication.
- Monitor and act on KPIs for case acceptance, production goals, scheduling, and patient retention.
- Build a results-driven culture with warmth, transparency, and integrity — no gimmicks, just exceptional care.
Why ACE Dental:
- We serve working- and middle-class families with affordable, tech-forward dentistry — making premium care accessible and efficient.
- Our model supports same-day appointments, in-house treatment, and fast, comfortable experiences.
- We build long-term patient relationships through trust, empathy, and consistency — not pressure or overselling.
- We invest heavily in training for treatment coordination, sales strategy, and conversion techniques so you and your team continue to grow.
What You Bring:
- Minimum 3 years of dental office management experience
- Proven success in closing treatment plans and driving conversions
- Strong leadership and team development skills
- Confidence managing systems, metrics, and accountability tools
- Deep understanding of dental insurance, treatment workflows, and financial options
- Spanish bilingual skills are a plus
Perks & Benefits:
- Pay: $19–$22/hour depending on experience
- Daily and monthly bonuses
- Dental, health, vision, and life insurance
- Paid time off and employee discounts
Ready to Take Ownership of Growth?
If you're a high-energy, goal-oriented leader who thrives on helping patients say yes and supporting a team to reach their best — this is your seat at the table.
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Have you been interviewed by ACE Dental before?
- What is your salary expectation?
Experience:
- Dental or Medical Office Management: 1 year (Preferred)
- Dental or Medical Office: 1 year (Preferred)
Language:
- Bilingual in Spanish (Preferred)
Work Location: In person
