Enterprise IT Support Manager
Join a leading financial organization as the onsite IT Support Manager for its New York office. This role is designed for professionals who have worked in structured enterprise environments and are comfortable operating within established IT standards, governance, and service expectations.
Position Details
- Location: Midtown Manhattan, New York
- Schedule: Full-time
- Contract: Independent Contractor
- Industry: Financial Services
What You'll DoCorporate IT Support
- Deliver high-quality onsite technical support.
- Resolve complex user and workstation issues.
- Configure and deploy corporate devices.
- Manage user access and permissions.
- Support executive users with discretion.
Enterprise Operations
- Maintain office IT infrastructure.
- Monitor network and connectivity.
- Coordinate hardware deployments and replacements.
- Work with global IT teams on daily operations.
- Escalate and track technical issues.
- Ensure compliance with internal IT standards.
Governance & Best Practices
- Follow documented IT procedures.
- Maintain accurate technical records.
- Support security and access control policies.
- Contribute to continuous service improvement.
What We're Looking For
- Previous experience in enterprise IT support.
- Background supporting large corporate organizations.
- Strong troubleshooting skills across endpoints and networks.
- Experience with enterprise IT processes and documentation.
- Professional communication and customer service.
- Comfortable working with executives.
- Able to work independently in a fast-paced environment.
Preferred Experience
Candidates with previous experience in one or more of the following environments are strongly preferred:
- Financial Services
- Banking
- Insurance
- Global Enterprise Organizations
Job Types: Full-time, Contract
Pay: $95,000.00 - $115,000.00 per year
Application Question(s):
- Do you have experience working in an enterprise IT environment (e.g. banking, financial services, or a large corporate organization)?
- Do you have experience working in an IT environment with documented processes and procedures?
Experience:
- IT support: 3 years (Preferred)
Work Location: In person
