Job Summary
We are seeking a dynamic and motivated individual to join our team as a Budtender and Shift Manager. In this dual role, you will serve as the frontline ambassador for our retail cannabis store, providing exceptional customer service while managing daily operations to ensure a smooth and compliant shopping experience. As a Budtender, you will educate customers on product offerings, assist with selections, and promote responsible consumption. As a Shift Manager, you will oversee staff, handle inventory management, ensure adherence to policies, and maintain operational excellence. This position offers an exciting opportunity to combine sales expertise with leadership skills in a fast-paced retail environment dedicated to quality and customer satisfaction.
Duties
- Greet customers warmly, assess their needs, and provide knowledgeable guidance on product options
- Educate customers about product effects, usage, and legal regulations to promote responsible consumption
- Manage daily store operations including opening and closing procedures, cash handling, and POS system transactions
- Supervise team members during shifts, assign tasks, and ensure excellent customer service standards are maintained
- Oversee inventory control, stock replenishment, purchasing decisions, and merchandising efforts
- Handle employee orientation, training & development initiatives, and performance feedback to foster a motivated team
- Conduct interviewing and recruiting processes to attract qualified staff members
- Maintain compliance with all legal requirements related to cannabis sales and store policies
Skills
- Strong customer service skills with the ability to communicate effectively in multiple languages or bilingually if applicable
- Proven management experience in retail or similar environments with supervisory responsibilities
- Excellent organizational skills for inventory management, bookkeeping, payroll processing, and scheduling
- Proficiency with POS systems, cash handling procedures, and retail math including pricing strategies
- Effective negotiation skills for vendor purchasing and conflict resolution with customers or staff
- Leadership qualities that inspire teamwork; capable of supervising staff during shifts with managerial communication skills
- Knowledge of retail industry sales techniques including upselling and promotional strategies
- Ability to multitask efficiently in a fast-paced setting while maintaining attention to detail
- Basic math skills for cash reconciliation, budgeting tasks, and inventory calculations
- Experience with operational management tasks such as merchandising, stock control, marketing initiatives, and store presentation
- Familiarity with wireless sales platforms or related technology tools is a plus
- Strong phone etiquette and communication skills for engaging with customers and team members professionally
Join us in creating an engaging retail environment where quality service meets operational excellence! We value energetic individuals who are passionate about leading teams while delivering outstanding customer experiences. This paid position offers comprehensive training opportunities along with the chance to grow within a vibrant industry dedicated to responsible product stewardship.
Pay: From $19.29 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
