Job Title: Program Coordinator - Employment Services
Department: Supported Employment
Reports To: Director of Day & Employment Services
Job Type: Full-Time, Non-Exempt (Hourly)
Schedule: Monday–Friday, 8:00 AM - 4:00 PM, on-call rotation every 4 weeks
Pay Rate: $19.75
Location: Hagerstown, MD
About Us:
Join The Arc of Washington County and make a difference in the lives of individuals with intellectual and developmental disabilities! Since 1952, The Arc of Washington County has been dedicated to empowering our community and the individuals we support. Through a variety of programs and services, we help people achieve greater independence, improve their quality of life, and fully participate in the community. Our commitment to inclusion, advocacy, and personalized care makes us a trusted resource for individuals and families across Washington County.
Position Description:
Provides scheduling, billing and professional support to the Department Director and Senior Day Program Director. The role of Program Coordinator is to serve as a hands-on team member providing administrative and programmatic support and coordination within Meaningful Day Services. This includes coordination of staffing, resources, person supported schedules, staff schedules, transportation, self-employment, on-boarding of new staff, and other logistics. Responsible for facilitating the principles of Employment First and community integration. Works independently and monitors programs consistent with the standards set forth by DDA and DORS regulations as applicable. Flexibility in work schedules is necessary to provide on-site job coaching, transportation, job development or community activities to meet the needs of people supported.
Key Responsibilities:
- Must be capable of working independently and managing multiple tasks in the face of competing demands.
- Must demonstrate a positive attitude when job requirements require multi-tasking and flexibility.
- Person Centered Thinking is a core value at The Arc of Washington County as such it is an expectation that everyone models and reinforces customer service behaviors and Person-Centered Practice.
- Ability to maintain sensitivity to differences in culture and community standards in carrying out responsibilities.
- Develop weekly schedules for coaches.
- Ensures all monthly required paperwork is processed timely.
- Monitors employee training requirements and ensures trainings are completed
- Talk with staff to ensure proper accommodation and needs for the people we support.
- Monitor Caretracker and Attendance ensuring information is accurate for billing purposes. Assist with the billing process of approving attendance.
- Complete weekly and monthly billing for DORS, including billing for pre-ets, summer WBLE, year-round WBLE and cash on hand billing.
- Assists in training and orientation of new hires as needed
- Coordination of staffing, resources, person supported schedules, staff schedules, transportation, self-employment, onboarding of new staff, and other logistics.
- Monitors the employment services on call phone, as needed.
- Other duties as assigned.
Qualifications:
- Associates degree & one (1) year of direct care experience OR high school diploma & two (2) years direct care experience
- One (1) year of administration experience, Quickbooks experience is a plus
- At least 18 years of age
- Proficient in the use of Microsoft Office Suite – Word, Excel, Outlook, PowerPoint, and other computer software programs
- Possess a valid driver’s license in the U.S. for at least two (2) years, not counting time on a learner’s permit, with a good driving record
- Ability to pass all pre-employment screenings which include: a background check, drug screening, physical/ergonomic testing, and a math & reading comprehension test
- Physically fit to lift and transfer at least 50 pounds
- Ability to provide direct care and implement proper restraint techniques to ensure the health and safety of the persons served
Benefits:
- Health, Dental, and Supplemental Products (Shared cost)
- Life Insurance & Short-Term Disability (Company Paid)
- 403b Retirement Plan with company match
- 14 PTO days
- 7 paid holidays
- Qualify for Public Service Loan Forgiveness Program
- Tuition Reimbursement program
- Professional development and growth opportunities
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