Internal Title
Data and Systems Manager
Faculty / Non-Faculty / Administration
Non-Faculty
Department
Office of Enrollment Information
Job Purpose
The Data and Systems Manager serves as the technical point of contact for the Admissions Operations team and supports undergraduate recruitment efforts by developing and managing student record data and associated technical processes. This position translates complex enrollment strategies into scalable, automated workflows that enhance both the student and staff experience. Primary duties include technical operations support and data management, advanced logic and automation development, operational reporting, and technical documentation. This role is collaborative with multiple offices across campus including Admissions and Information Technology.
Minimum Requirements
Associate’s degree and relevant work experience in systems development, technical support, database management, programming, and/or workflow automation, or an equivalent combination of education and experience. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Required
- Familiarity with customer relationship management systems and business intelligence tools
- Familiarity with project management concepts and agile methodologies
- Skilled in Microsoft 365 tools, including Teams, SharePoint, Excel, PowerPoint, Copilot, and Power Automate
- Aptitude for effectively leveraging generative AI platforms to streamline tasks, enhance analysis, and support productivity
- Exceptional analytical and problem-solving skills
- High attention to detail and a strong commitment to data accuracy, integrity, and security
- Ability to identify and implement opportunities for improving data and business process efficiency
- Eagerness to learn, adopt, and share new tools and methodologies
- Proactive and adaptable in a fast-paced environment with strong prioritization skills
- Clear, professional communication skills for effective collaboration with technical and non-technical stakeholders
- Self-driven with a continuous improvement mindset
Preferred
- Experience with any of the following platforms and technology tools: Salesforce, Ellucian Banner, Informatica IICS, Axiom Elite, Validity DemandTools, SQL, Asana, IBM Cognos
- Hands-on experience with customer relationship management systems and middleware/integration tools.
- Familiarity with admissions and higher education business processes and best practices
- Demonstrated ability to solve complex logic problems and develop intricate technical workflows
Additional Comments Regarding Position
Special Instructions to Applicants
Resume required with application submission. Cover letter strongly encouraged. College transcript(s) showing relevant coursework is encouraged.
Please complete the application to include all current and previous work history and education. A resume alone will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
- Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu.
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program (ETAP)
Employee Assistance Program (EAP)
Full Benefits Package – Click Here
EEO Statement
The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.
