Shift Managers inspire smiles through delicious experiences.
Responsibilities
- Be able and willing to provide excellent customer service, as well as maintaining effective control of the shift in a fast paced restaurant setting. Job functions will include, but are not limited to :
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Excellent Customer Service
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Deployment Chart Management
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Cash Management
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Inventory Management
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Cleanliness
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Speed of Service
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Labor
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Food Quality
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Maintenance
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Closing
- Provide quality service to each customer and maintain the company’s high standards of cleanliness, attitude, product and service.
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Meet or Exceed Speed of Service Standards
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Serve Fresh Quality Products
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Maintain Crystal Clean Customer View & Work Area
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Follow all Food and Personal Safety Procedures
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Replenish and rotate supplies.
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Keep the lot, lobby, kitchen counters and restrooms clean.
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Operate in accordance with established performance and operating standards as set out in the OSM and Employee Handbook
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Arrive for work on time on those days designated on the schedule.
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Be dressed in a clean and proper uniform.
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Perform such other duties, as directed by the manager.
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Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.
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Display a clear understanding of Miracle’s Mission, Vision and Values
Specific Job Knowledge, Skills and Ability required:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodations, using some other combination of skills and abilities.
- Ability to work in a fast paced environment
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Provide Excellent guest service at all times
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Available for all shifts necessary for the position
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18 years of age or older
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Valid Driver's License and reliable transportation
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No Felony Convictions
