Location: NY
Industry: Japanese Restaurant
Employment Type: Full-Time, Exempt
Salary: $112-128K (DOE)
Schedule: Full-Time (Evenings, Weekends & Holidays Required)
Our client, a High-end Japanese restaurant is looking for a General Manager who leads all aspects of restaurant operations, including guest experience, team leadership, financial performance, and daily operations. This role is responsible for maintaining exceptional service standards while developing a high-performing team in a luxury Japanese dining environment.
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Oversee daily restaurant operations and ensure exceptional guest experiences.
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Manage opening/closing procedures and daily service execution.
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Monitor labor costs, food costs (COGS), and overall financial performance.
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Oversee inventory, purchasing, and vendor relationships.
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Ensure compliance with food safety and California labor regulations.
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Recruit, train, coach, and develop restaurant staff.
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Conduct performance reviews and provide ongoing feedback.
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Foster a positive, team-oriented culture focused on hospitality.
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Partner with HR on hiring, employee relations, and compliance.
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Build relationships with guests and ensure outstanding service.
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Resolve guest concerns professionally and promptly.
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Monitor guest feedback and implement service improvements.
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5+ years of hospitality management experience.
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2+ years as a General Manager in fine dining, luxury hospitality, or upscale restaurant concepts.
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Strong P&L management and labor cost control experience.
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Excellent leadership and communication skills.
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Knowledge of POS, scheduling, and reservation systems.
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Authorized to work in the U.S.
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Experience with Japanese cuisine or luxury hospitality.
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Japanese-English bilingual.
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California Food Manager Certification (ServSafe or equivalent).
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Responsible Beverage Service (RBS) Certification.