Part-Time Concierge / Front Desk, Senior Living Community
Chateau on Wildbriar Lake · Irving, TX · On-site · Part-Time
Who we are
Chateau on Wildbriar Lake is a family-owned luxury independent (not assisted) living community for active adults 55+, set right on Wildbriar Lake in Irving, TX. It has somewhat of a resort-style vibe: the lake, of course, a salt-water pool, a movie theater, a fishing pier and walking trails along the water, a game room, a hair and nail salon, a 24-hour coffee bar, and a full calendar of activities, social hours, and outings.
We're a family-run team, not a big corporate operator, and whoever fills this role will often work directly with the owners, and with the staff in general, you will be working with reasonable people.
It's all one building with indoor hallways and lots of community rooms and game rooms, so neighbors really get to know each other and the place fosters community.
Take a look at our website, www.chateauonwildbriarlake.com, to get a feel for who we are. We're looking for a warm, friendly Concierge to be the welcoming face of our front desk. This is a part-time position.
What you'll do
The day-to-day may evolve, but the heart of the role is simple: make everyone who walks through our doors feel genuinely welcome. That includes:
- Greeting residents, families, and guests warmly at the front desk
- Answering phones, taking messages, and helping residents with questions and requests
- Managing visitor sign-in and keeping an eye on the lobby and entrance
- Helping with packages and deliveries, and connecting residents to the right team member
- Supporting the management team with administrative tasks
- Helping announce and coordinate community events and activities
- Occasionally showing our community to visitors when the leasing agent is away
- Keeping the front desk and common areas tidy and inviting
This is an independent living community, so the role is hospitality and front-desk support, not caregiving or medical care.
What we're looking for
Requirements:
- You're a genuine people person. You're warm, dependable, and easy to talk to, and you make residents and guests feel at home the moment they arrive.
- Just as important, you get things done. You'll pitch in with all sorts of tasks as they come up.
Nice to have (not required):
- Spanish. Being bilingual is a big plus.
- Prior concierge, front-desk, receptionist, hospitality, or senior living experience
- A Fair Housing course or certificate.
- Comfort with basic phone and computer systems
You'll complete a short Fair Housing course on the job when you start, so you don't need to know it beforehand.
Details
- Schedule: Part-time, approximately 29 hours per week spread across 4 to 5 days. Exact days and hours are still being finalized and will be set soon.
- Pay: $18.50 per hour
- Location: On-site in Irving, TX
Chateau on Wildbriar Lake is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.
Pay: $18.50 per hour
Application Question(s):
- What is your level of fluency with Spanish?
- If there is anything additional you would like to say or questions you have, feel free to use this space to do so.
Work Location: In person
