Who We Are
Discover Health is a leading multi-physician concierge primary care practice. Our mission is to deliver trusted, personalized care through exceptional physicians and dedicated teams working together for every patient. As a concierge practice, we maintain small patient panels so our nurses and providers can build strong relationships with patients and focus on delivering personalized, unrushed care.
You’ll be supporting 1 board-certified physician who values trust, teamwork, and relationship-driven care. This is a Monday–Friday, full-time, no weekends opportunity within a supportive clinical team that values quality over quantity.
What You’ll Do
As a Medical Assistant, you'll be a vital part of the patient care team—balancing both clinical and administrative duties to ensure a smooth and supportive experience for every patient.
Clinical Responsibilities
- Escort patients to exam rooms, interview patients, measure vital signs (weight, blood pressure, pulse, temperature)
- Prepare treatment rooms; disinfect and clean following patient examinations
- Assist with minor procedures: suture removal, dressing changes, ear lavages
- Maintain and sterilize medical instruments and equipment
- Manage inventory: restock supplies, order materials, and verify deliveries
- Monitor and log key safety checks (e.g., refrigerator temps, expired meds)
Administrative Duties
- Document patient history, vitals, and test results in EMR
- Ensure all labs, reports, and forms are prepared prior to appointments
- Answer phones: relay messages, follow up with patients, providers, and pharmacies
- Maintain patient confidentiality and safeguard health records
The company reserves the right to add or change duties at any time. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all inclusive list of the skills and abilities required to do the job.
Who You Are
We're looking for someone who is:
- Compassionate and patient-focused
- A strong communicator with excellent customer service skills
- A problem-solver who can think on their feet and work independently
- Highly organized and detail-oriented
- Passionate about contributing to a supportive, team-first environment
Qualifications
- High school diploma or equivalent (Required)
- 1+ year of experience as a Medical Assistant (Required)
- 2+ years in a customer service role (Required)
- Experience with AthenaHealth EMR (Preferred)
Why Join Us?
At Discover Health, we prioritize not only our patients’ well-being but also the well-being of our team. This role is ideal for someone looking to grow a career in healthcare while working in a practice that values personalized care, meaningful relationships, and a healthy work-life balance.
Job Type: Full-time 40 hrs
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Ability to commute/relocate:
- Napa, CA 94558: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Medical Assistant: 1 year (Required)
- Customer service: 2 years (Required)
Work Location: In person
Pay: $24.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Application Question(s):
- What does great customer service mean to you?
Education:
- High school or equivalent (Required)
Experience:
- Medical Assistant: 1 year (Required)
- Customer service: 2 years (Required)
Work Location: In person
