Are you ready to take the next step in your hotel career? The TownePlace Suites by Marriott is looking for a motivated and service-driven Assistant General Manager (AGM). This is a hands-on leadership opportunity ideal for someone who thrives in a fast-paced hotel environment, enjoys mentoring others, and wants to eventually grow into a General Manager role.
Why Join Us?
As part of our growing organization, you’ll gain real-world management experience while building your leadership skills across hotel operations—from front desk to housekeeping, maintenance, guest satisfaction, and financial reporting. You’ll be supported by a company that believes in promoting from within and developing hospitality leaders. Total Management Systems is a growing hotel group with a portfolio of Marriott and Hilton branded hotels around the state of NM, offering opportunities to advance your career when you are ready.
What You’ll Do:
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Lead daily operations and serve as a key liaison between departments and the General Manager
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Supervise front desk agents and ensure excellent guest service around the clock
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Assist in hiring, training, and evaluating team members to maintain high service standards
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Prepare schedules, run reports, and assist in budgeting and forecasting
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Assist in invoicing accounts receivable bills.
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Assist in ordering and compiling accounts payable invoices to ensure supply levels are maintained and the hotel pays its bills to vendors.
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Step in to support the front desk, housekeeping, and light maintenance when needed
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Monitor and maintain inventory, process invoices, handle deposits, and support financial controls
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Conduct daily property walks and inspections to uphold quality and brand standards
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Participate in our AGM training program with access to mentorship and growth opportunities
Must-Haves:
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2–3 years of hotel experience, including 1+ year in a leadership role
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Strong knowledge of front desk operations and hotel accounting/audit practices
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Excellent communication, team leadership, and guest service skills
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Proficiency with Microsoft Office and hotel PMS (e.g., Hilton or Marriott systems)
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Availability for flexible scheduling, including nights, weekends, and holidays
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Ability to walk and be on your feet for long durations when assisting in the departments up to 8 hours.
Nice-to-Haves:
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Bilingual (English/Spanish)
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Experience in light maintenance
What We Offer
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Hotel Discounts
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Career growth within a trusted hospitality management group
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Health, dental, and vision benefits
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401(k) program with a match
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Paid time off and professional development opportunities
