Overview
We are seeking a dynamic and experienced Wine Sales Associate to join our wine sales operations within a retail environment. The ideal candidate will possess strong sales skills, excellent customer service abilities, and knowledge of wine and food pairing. This role involves following sales strategies, enhancing customer experience, and promoting our wine offerings. A background in the liquor industry settings is required. The Wine Sales Associate will play a key role in driving revenue growth through upselling and maintaining the wine selection, and delivering exceptional service.
Responsibilities
- Assist customers in selecting wines that complement their needs.
- Ensuring proper storage, rotation, and stock levels.
- Collaborate with management to highlight selections and special promotions.
- Utilize POS systems for order processing, cash handling, and sales tracking.
- Having wine knowledge, serving techniques, and upselling methods to enhance customer experience.
- Monitor customer feedback to improve quality and address any issues promptly.
- Support special orders, and special event services by providing wine recommendations and ensuring seamless service.
Requirements
- Proven experience in restaurant or liquor store environments with a focus on sales or service.
- Knowledge of wine varieties, food pairing principles, and the liquor industry overall.
- Familiarity with POS systems is essential.
- Excellent customer service skills with the ability to upsell effectively while maintaining professionalism.
- Previous experience in retail settings is highly desirable.
- Ability to foster a welcoming atmosphere for customers.
- Strong organizational skills with attention to detail in sales documentation. Join our team where your expertise will enhance our guest experience while driving business success through exceptional service and strategic sales initiatives!
Pay: $17.00 - $22.00 per hour
Benefits:
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
