Support the hotel's commitment to providing an environment that treats Team Members with dignity, respect, and fairness .
Proactively address day-to-day issues with managers, identify practical solutions to a range of HR matters, and recommend appropriate action to the Director of Human Resources.
Assist the Director of Human Resources in conducting internal investigations; maintain accurate and complete investigation records; support the development of solutions to resolve issues.
Assist in maintaining and updating property Policies & Procedures; coordinate the communication and distribution of these guidelines, policies, and procedures.
Support unemployment compliance, participate in unemployment hearings, and assist in preparing witnesses for testimony as necessary.
Maintain awareness of union activity on property; escalate concerns to the Director of Human Resources as appropriate.
Maintain working knowledge of the property CBA; assist in communicating and training department heads and managers on CBA policies.
Assist with the coordination and execution of all recruitment activities, including the sourcing and selection of qualified candidates in partnership with department heads.
Assist with all employment-related activities, including offers of employment, onboarding, relocation, and required new hire paperwork.
Partner with departments to provide proactive coaching to Team Members; assist with developmental plans and terminations as needed.
Ensure all termination paperwork is properly completed (e.g., exit interview, return of all hotel-issued property, locker inventory) and that the HRIS is updated accordingly to reflect separation of employment
Support and help drive Team Member recognition and engagement programs, including engagement activities and celebrations.
Monitor the Workers' Compensation process and procedures; maintain related tracking and documentation; liaise with the third-party administrator as necessary.
Process requests from federal, state, or private entities, including but not limited to wage garnishments, subpoenas, and release of information requests; partner with the Director of Human Resources as needed.
Actively participate in the delivery and coordination of the Team Member Engagement Survey, including follow-up action plans.
Maintain the security and confidentiality of all pertinent information throughout the hotel, including all Human Resources records.
Maintain awareness of labor relations activity on property; partner with the Director of Human Resources, General Manager, and regional support, and take approved action as necessary.
Assist with all Human Resources activities and projects as needed.