Direct Care Worker / Direct Support Professional (DSP) Quality Healthcare Group, Inc. | Glenolden, PA (Delaware County) | Full-Time / Part-Time / PRN
About Us
Quality Healthcare Group, Inc. (QHCG) is a CARF-accredited human services organization based in Delaware County, Pennsylvania, providing home health and community-based services to individuals across the lifespan. We are committed to delivering person-centered, high-quality care that promotes independence and quality of life for the individuals we serve. Our services span Title 28 home health (Chapters 601/611), residential habilitation, and intellectual/developmental disability (IDD) support under Title 55 (Chapters 6100/6400), as well as OLTL/Community HealthChoices waiver programs.
Position Summary
We are seeking dedicated and compassionate Direct Care Workers / Direct Support Professionals (DSPs) to provide hands-on support to individuals with intellectual and developmental disabilities (IDD), physical disabilities, or other support needs in their homes and community settings. DSPs play a vital role in the lives of the individuals we serve — supporting daily living activities, promoting independence, and helping individuals achieve their personal goals. This is a deeply meaningful position that makes a real difference every day.
Key Responsibilities
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Provide direct, person-centered support to individuals with IDD, physical disabilities, or behavioral health needs in home and community settings
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Assist individuals with activities of daily living (ADLs) including bathing, grooming, dressing, meal preparation, eating, and mobility
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Support individuals in community integration activities such as shopping, recreational outings, appointments, and social events
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Implement Individual Support Plans (ISPs) and Behavior Support Plans (BSPs) as directed by the care team
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Assist with medication administration or reminders in accordance with agency policy and Pennsylvania regulations
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Use Electronic Visit Verification (EVV) systems to accurately clock in/out and document service delivery per OLTL and ODP requirements
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Maintain accurate and timely documentation of daily activities, behavioral observations, and any incidents or changes in condition
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Report changes in an individual's health, behavior, or environment to the supervisor or clinical team promptly
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Participate in required agency training, in-services, and competency evaluations
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Treat all individuals with dignity, respect, and cultural sensitivity at all times
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Adhere to all QHCG policies and procedures and applicable Pennsylvania Title 55 (Chapters 6100/6400) and Title 28 regulatory requirements
Required Qualifications
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High school diploma or GED equivalent
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Genuine compassion for and commitment to supporting individuals with disabilities
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Ability to pass Pennsylvania criminal background check, child abuse history clearance, and FBI fingerprinting as required under applicable regulations
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Valid Pennsylvania driver's license and reliable personal transportation (preferred)
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Current CPR/BLS certification (or willingness to obtain prior to start)
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Basic written and verbal communication skills for documentation and team coordination
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Ability to work independently with minimal supervision in a home or community setting
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Physical ability to assist with transfers, mobility support, and other direct care tasks as needed
Preferred Qualifications
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Prior experience as a DSP, home health aide (HHA), personal care aide (PCA), or caregiver in a home health or residential habilitation setting
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Familiarity with Therap strongly preffered
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Familiarity with Electronic Visit Verification (EVV) platforms such as HHAeXchange or Sandata
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Experience working with individuals with IDD, autism spectrum disorder (ASD), or behavioral support needs
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Knowledge of Pennsylvania ODP or OLTL/Community HealthChoices waiver programs
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Experience implementing ISPs or behavior support strategies under the direction of a behavior specialist
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Bilingual candidates strongly encouraged to apply
Compensation & Benefits
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Competitive hourly compensation based on experience
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Flexible scheduling available — day, evening, weekend
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Supportive, family-owned leadership team with a strong compliance and quality culture
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Opportunity to grow within the organization across home health and residential habilitation service lines
Work Environment
This position operates in individual homes, residential settings, and community environments throughout Delaware County and surrounding areas. DSPs must be adaptable, reliable, and comfortable providing care in varied settings while maintaining a positive and professional attitude.
To Apply
Submit your resume and a brief statement of interest to [email protected] or apply directly through this posting. No prior degree required — we welcome candidates who are new to the field and ready to make an impact. QHCG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and the individuals we serve.
Quality Health Care Group is hiring compassionate CNAs, HHAs, and Direct Care Workers to support individuals with intellectual and developmental disabilities in home and community settings. You will assist clients with daily living activities, provide mobility support, prepare meals, perform light housekeeping, and engage clients in activities, all while monitoring their health and maintaining accurate documentation. Experience with individuals with intellectual disabilities, developmental disabilities, or TBI is a plus.
To qualify, you'll need a CNA or HHA certification, or at least 4 years of direct care experience, plus a high school diploma or GED. Experience with Therap/Axxess and ODP programs is preferred. The role requires the ability to work independently, reliable transportation, and passing a background check and health screenings. Benefits include paid holidays at time and a half, flexible scheduling, a supportive team environment, and opportunities for growth.
