Job Summary
We are seeking a dynamic and organized Dental Receptionist to join our busy dental practice. In this vital role, you will be the first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through our doors. Your expertise in managing appointments, verifying insurance, and handling administrative tasks will contribute to delivering exceptional patient care and maintaining efficient office operations. This position offers an exciting opportunity to be part of a dedicated team committed to improving oral health and patient satisfaction.
Responsibilities
- Greet patients warmly, answer multi-line phone systems, and provide excellent customer service with professional phone etiquette
- Schedule appointments accurately using dental practice management software such as Eaglesoft or Dentrix
- Verify insurance coverage, process claims, and handle billing using systems like Epic, Meditech, or Athenahealth
- Manage patient intake forms, update medical records, and review documentation for accuracy and completeness
- Assist with insurance verification, coding (CPT, ICD-9, ICD-10), and medical billing procedures in compliance with HIPAA regulations
- Maintain organized dental records and ensure proper filing of electronic health records (EHR) using systems like eClinicalWorks or Meditech
- Support front desk operations by managing office supplies, handling correspondence, and performing clerical tasks such as data entry and filing
Requirements
- Proven experience as a Medical Receptionist or Dental Receptionist in a clinical setting with dental office experience preferred
- Strong knowledge of dental terminology, medical terminology, ICD coding, CPT coding, and health information management systems
- Familiarity with dental practice management software such as Eaglesoft or Dentrix; experience with EMR systems like Epic or Meditech is a plus
- Excellent computer skills including proficiency in Microsoft Office suite (Word, Excel) and typing (10 key typing)
- Ability to handle sensitive patient information following HIPAA guidelines with discretion and professionalism
- Exceptional organizational skills with attention to detail for documentation review and medical administrative support
- Bilingual abilities are highly desirable to serve diverse patient populations
- Prior clinic or hospital experience involving medical scheduling, insurance verification, and medical billing is advantageous
Join our team to make a positive impact on patients’ lives while enjoying a collaborative work environment that values your skills. We are committed to providing paid positions that foster growth and professional development within the healthcare field.
Pay: $20.00 - $35.00 per hour
Experience:
- Dental office: 1 year (Required)
Work Location: In person
