Description:
Job Summary
The Area Manager provides leadership and oversight to multiple Boys & Girls Club sites, ensuring program quality, operational excellence, and staff development. This role plays a vital part in driving the mission of Boys & Girls Clubs of North Central Illinois by supporting youth development professionals and ensuring Club members receive meaningful, high-impact programming.
Key Responsibilities
Leadership & Staff Management
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Model and promote the Club’s mission, vision, and core values.
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Supervise and support Site Coordinators and Youth Development Assistants.
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Foster a positive, accountable, and mission-driven culture across all assigned sites.
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Build strong relationships with members, families, school personnel, staff, and community stakeholders.
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Schedule and lead regular staff meetings (at least two per month), keeping agendas and minutes.
Program Management & Supervision
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Ensure sites deliver high-quality, age-appropriate programming aligned with BGCA’s 5 Key Elements.
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Conduct regular site visits to observe programs and provide coaching to staff.
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Ensure programs meet enrollment, attendance, and outcome goals.
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Oversee member recruitment, retention, and engagement strategies.
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Monitor site ratios and staffing, adjusting as needed to maintain safety and quality.
Administration, Reporting & Financial Management
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Ensure timely completion of reports, dashboards, and grant compliance documentation.
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Support accurate data collection and entry in MyClubHub (attendance, grades, etc.).
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Oversee budgets, inventory, and supply needs at each site.
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Assist with grant writing and reporting requirements.
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Participate in mandatory grant-related trainings (some may require overnight travel).
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Assist HR with recruiting, hiring, onboarding, and staff development.
Communication, Marketing & Resource Development
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Represent the Club professionally in communication and public presentations.
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Collaborate with the Director of Community Engagement and school district liaisons.
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Support the production of newsletters and marketing materials in compliance with BGCA branding.
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Strengthen partnerships with local organizations and key stakeholders.
Key Competencies
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Communication and interpersonal skills
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Strategic leadership and decision-making
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Staff development and coaching
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Operational oversight and attention to detail
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Adaptability and flexibility
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Time and priority management
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Stakeholder engagement and relationship-building
Requirements:
Knowledge, Skills, and Abilities
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Strong organization, time management, and multitasking skills
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Professional communication (written and verbal)
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Ability to work independently and in a team environment
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High interpersonal skills with professionalism and diplomacy
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Proficiency with Microsoft Office, databases, and internet research
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Bilingual (Spanish/English) preferred
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Valid driver’s license required
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Eligible and willing to become certified to drive a 12–15 passenger van
Education and Experience
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Associate’s degree or 2–3 years of relevant experience required
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Experience supervising teams and working in youth development settings is preferred
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Non-profit and grant experience is a plus
Mental & Emotional Requirements
Organizational Skills
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Able to manage multiple tasks and projects while meeting tight deadlines
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Effective in prioritizing and coordinating team operations
Emotional Stability
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Remains calm and resilient under pressure
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Demonstrates patience in high-stress or challenging situations
Conflict Resolution
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De-escalates conflicts professionally and constructively
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Models effective communication for navigating disputes
Trauma-Informed Standards of Practice
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Uphold physical and emotional safety for youth, staff, families, and community members
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Build trust and transparency through clear communication and follow-through
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Demonstrate cultural awareness and provide equitable support
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Empower others through voice, choice, and collaboration
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Foster growth-oriented, respectful relationships among all stakeholders
