We are looking for a District Manager to join our team! The District Manager is responsible for retail operations and management of agencies in the assigned area. The District Manager supports all aspects of the management process to ensure consistent achievement of short and long-term goals. They are responsible for managing staff, fostering a positive environment, and atmosphere, and ensuring customer satisfaction and proper daily operations.
Oversees Agency Managers and is responsible for creating, managing and maintaining positive working relationships within Captive agencies and support departments.
Ensure company growth, proper management of agencies and proper execution of day-to-day activities.
Manage and optimize efforts in the creation and execution of marketing plans.
Create, implement and manage a captive budget.
Oversee grassroots marketing campaigns for captive agencies.
Prepare and present financial, sales and operations reports to the Vice President of Sales.
Troubleshoot and address problems as needed.
Act as the point of contact for all issues regarding Captive agencies.
Ensure underwriting excellence in all agencies.
Evaluates and consults on Insurance Management, Grassroots Marketing and Customer is Gold program to provide for a consistent and improved customer experience leading to top and bottom line growth.
Influence District Managers and Agency Managers to maximize profitability through company promotions, maximizing and optimum availability and marketing concepts.
Meet daily with Sales VP to review Action Plan and current Operations Projects
Meet with Operations Personnel to review objectives and projects to assure advancement
Monitor sales throughout day; make short and long term decisions accordingly
Assure that all Daily Deposits are made on a timely basis by agencies
Assure company standards and procedures are being adhered to.
Attend required management meetings
Visit captive agencies to promote sales, evaluate offices and ensure compliance with company standards and procedures
Ensure excellent service is provided by all agents to customers
Immediately address areas of concerns that may arise from day to day operational activities
Review and update action plan to ensure that it has relevance, impact and will achieve goals
Ensure staff maintains and practices their individual action plans
Conduct Monthly Performance Evaluations to review objectives and goals, analyze results, and set new objectives and goals accordingly
Responsible for daily, weekly, monthly reports regarding Captive agencies
Other duties as assigned.
Bachelor’s degree (optional)
Goal-oriented and motivated individual with excellent relationship building skills.
Minimum of 1 year’s relevant business experience in insurance. (Required)
3+ years’ experience in Management of an Insurance Agency or District Manager experience of Insurance Agencies. (Preferred)
Strong leadership skills, with proven ability to lead, coach, develop and motivate to deliver outstanding performance
Skillful application of MS Office products (Excel, Outlook, Word, PowerPoint) and Google products
Sound business planning and financial understanding with the proven track record of interpreting and analyzing financial information from Performance reports and Financial statements
Excellent sales, influencing and oral communication skills
“Whatever it takes” attitude to reach sales goals
Performance driven, with a passion for driving excellent guest experience
Uses a range of styles to influence and achieve engagement of personnel.
Knowledge of company’s standards and policies.
Knowledge of TDI policies, regulations and expectations.
P&C Personal Lines License
Bilingual English & Spanish (required)
