We are looking for a Behavioral Health Front Desk Administrator to join our team. We are a busy outpatient private practice providing compassionate mental health treatment to the Lake Region community. You will support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients.
As a Behavioral Health Front Desk Administrator, you will perform various tasks on a daily basis. So, you should be able to multitask and prioritize. We also expect you to handle sensitive information confidentially. If you are able to combine exceptional communication skills with an ability to perform ‘behind the scenes’ tasks, we would like to meet you.
Ultimately, you should be able to ensure our facility’s smooth operation by accurately completing administrative tasks in a timely manner.
Job Duties
- Greet and assist patients and visitors in a friendly and professional manner
- Assist patients with initial paperwork
- Answer phone calls and schedule appointments using medical scheduling software
- Maintain patient records and update information as necessary
- Verify insurance coverage and collect co-payments
- Use medical software to support all transactions
- Answer patients’ queries and ensure quality customer service
- Collaborate with clinicians to help with medical examinations, schedule tests and order supplies
- Coordinate referrals to other healthcare providers
- Ensure compliance with procedures
- Perform general administrative tasks such as filing, faxing, and scanning documents
Requirements
- Previous experience as an administrative assistant in a healthcare office setting STRONGLY PREFERRED.
- Proficient in using medical office software/electronic health records.
- Knowledge of medical terminology and HIPAA regulations
- Excellent communication and interpersonal skills
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for jthis job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40.0 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Lakeville, PA 18438 (Required)
Ability to Relocate:
- Lakeville, PA 18438: Relocate before starting work (Required)
Work Location: In person
