At AccelOne, we help companies build scalable, high-impact digital solutions through world-class software engineering and technology services across the U.S. and Latin America.
We are currently looking for a Technology Generalist – Applications & Cloud Support to join a dynamic and fast-paced environment where operations, cloud infrastructure, applications, and development intersect.
This is an excellent opportunity for a versatile technologist who enjoys solving real-world business problems across the stack and working closely with both technical and business teams.
As a Technology Generalist, you will support and enhance operational technology systems while contributing to application development, integrations, cloud support, and database solutions.
This role combines:
- Application & production support
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Cloud infrastructure support
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API and integration development
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Database development and troubleshooting
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Operational problem solving
We are looking for someone hands-on, analytical, proactive, and comfortable wearing multiple hats in a collaborative environment.
- Troubleshoot and resolve operational issues across applications, databases, and cloud-hosted environments
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Act as an escalation point for application and integration incidents
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Analyze recurring issues and implement long-term solutions
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Monitor production environments and support operational stability
- Design, develop, and maintain applications using:
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C#
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Python
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JavaScript
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React
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Build and integrate RESTful APIs
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Improve application performance, usability, and reliability
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Support integrations between internal and third-party systems
- Develop and optimize SQL Server queries, stored procedures, and views
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Perform data analysis and troubleshooting
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Ensure data accuracy, integrity, and performance
- Support cloud-based environments and hosted applications
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Assist with deployments, upgrades, and environment configurations
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Collaborate with vendors and internal teams to maintain infrastructure reliability
- Document operational procedures and technical solutions
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Identify automation and process improvement opportunities
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Contribute to service quality and system stability initiatives
- Bachelor's degree in Computer Science, Information Technology, or equivalent experience
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3+ years of experience developing web-based applications
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Strong hands-on experience with:
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REST APIs
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C#
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Python
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JavaScript
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React
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SQL Server
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Experience supporting cloud platforms such as AWS or Azure
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Experience supporting production applications and operational environments
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Strong troubleshooting and analytical skills
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Excellent communication skills with both technical and non-technical stakeholders
- Experience with CI/CD pipelines and deployment processes
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Familiarity with source control systems
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Exposure to monitoring, logging, and alerting tools
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Background in application support, production support, or DevOps-related environments
- Operational issues are resolved quickly and effectively
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Business-critical applications remain stable and performant
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APIs and integrations scale reliably with business needs
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Technology becomes a trusted and responsive partner for stakeholders
- Work with modern technologies across cloud, applications, and integrations
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Join a collaborative and innovation-driven environment
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Opportunity to make a direct impact on operational excellence and business performance
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Work with distributed international teams and cutting-edge solutions
Remote – LATAM or Northwestern United States
